Aspen Dental - Farmington, MO

4.1

Farmington, MO

About this business

Dental

Location details

640 W Karsch Blvd, Farmington, MO, 63640, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	Closed
Thu	Closed
Fri	08:00 a.m. to 4:00 p.m.
Sat	Closed
Sun	Closed

4.1936 reviews

Dawn Sherrill

7 years ago

Way over priced and suggest work you don’t need. Corporate world at its worst.

Business response:

Hi Dawn, I’m sorry to hear about your experience. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. Tammy ADMI

Amanda Jones

7 years ago

The dentist and assistants were lovely! The receptionists suck! Don't greet you make you stand there at the desk I seen a customer come in sit then leave. Took a client in today and as we was leaving the same receptionist stands right by the door talking to the other girl receptionist and knows I'm struggling to open the door to get the wheelchair threw and continues to stand there inches away without even offering to open the door! ��Rude shouldn't have that kind of job of you don't have customer service skills!

Business response:

Hi Amanda, thank you for the kind words and your feedback. I will certainly pass this information along to the staff, so it can be addressed. — Kelly, ADMI

Sarah Deadmond

7 years ago

Do not use their financing option, the payment plan thing! The company they use tanked my account because they started double charging, and not the 98$ agreed upon either- 400$ ! At a time! I had to change cards and cancel that one, just so I can pay bills. Because I refuse to let them drain me dry, they harras me day and night and reported me to a collection agency, which has now put my credit score in the 300 range. Don't get me wrong the work they do is top quality, doctors and staff are friendly and nice. But I'd really ... read more

Business response:

I'm so sorry to hear this, Sarah. I encourage you to call your local practice to share your feedback. If you’re still having trouble, please contact the Patient Satisfaction team at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI

Angela DeGonia Patterson

8 years ago

In July 2016 I had 13 teeth pulled very infected I had a stroke a week later horrible experence they are trying to charge me 4774.00 for pulling the teeth and 2 set's of dentures. I can't even wear the 1st set they look like horse teeth and fall out of my mouth. I went to another dentist and he said Aspen should have sent me to an oral surgeon. I layed for a week in pain no meds or antibotics They have ruined my life. I lost my job can't work anymore and they sent me to collections. Really. They can have this 1st set of teet... read more

Business response:

Hi Angela, I'm so sorry to hear that you didn't have a positive experience. I encourage you to call our Patient Satisfaction team at 1-866-273-8606 to share your feedback. They can also help address any billing concerns. - Emily, ADMI

Jane M Grove

8 years ago

The staff at both offices here are wonderful and it's been a pleasure to work with them! The last last two staff members had to stay with me until 7 PM (an hour late) last night. They have great patient rapport. Kudoes to them. They NEVER complain!!

Nancy Wallen Dill

8 years ago

The Dentist and the staff was a refreshing experience. Very friendly and the work they did was professional in every way possible. Nothing but two thumbs up!!

Roberta Courtway

9 years ago

Very thorough. Very friendly. Pricier then I had expected in my wildest dream but I went with Aspen. You get what you pay for so I'm doing it in sections. They work with you in anyway comfortable for you. So it's going to be a process. That God for dental insurance though I don't believe for a minute I will be sorry.