Aspen Dental - Glastonbury, CT

Patricia Reed 

on Facebook

7 years ago

I am 71 yrs old and newly moved to CT with a fixed income. A filling fell out of a front tooth and I had to go thru the whole assessment and come back the next day for the filling. At that time I was presented with a $10K treatment plan. I am also newly diagnosed with Leukemia with no idea of the financial burden that will present. The filling was functional at most but being in a front tooth I though a little more cosmetic attention would be used. Not even the star I gave them. 

Joseph Korb 

on Facebook

7 years ago

called ahead went their in pain got their great they check me out exrayed saw dr told this is what we can do , their over hour hurting worst now - told see office folks for payment plan between $15,000 and $16,000 !!!!!!!!!!! I went to have tooth filled or pulled -- told very nicely call us let us know what you want to do -- left still in pain only worst now no help their at all if they told me that I wouldn't have anything fixed that day never wasted my time !!!! 

Linda Roper 

on Facebook

7 years ago

for two years i have been tring to get these top teeth plate to work they keep relining them ,i even went some were else and they would not help me and said they was not made right now they say i need new ones after i paid 179.00 for a reline again that donot work ,now there are new office help that are tring to help me i have the week end with no teeth this is going to be a night mare ,,but im going prey on it that they do right by me ,, 

Rob Migliore 

on Facebook

7 years ago

I’d give a zero if I could. Every time I have an issue They want to do major work...pull the tooth, implants, crowns, bridges. You have to sit with the financial people after every visit and they lay out procedures that cost thousands of dollars. They don’t care about what’s best for you, only making money. Plus, I pay at the time of service, but they still send me a bill. The insurance company says they’re not allowed to do that. They have a deal that they aren’t allowed to “balance bill” but they still do. And every time I... read more

Isabel Arroyo-stulpin 

on Facebook

7 years ago

Pro they set up an appointment right away Cons I waited 50 mins to be seen and 20 waiting for pricing, the price was way too high I had to ask to have them to Discount it and about dental discount plan after I specifically asked prior to the appointment because I was paying out of pocket. they added all kinds of stuff to my bill including a toothbrush that I told them I had. I was a number on a spoke not a patient to them. I chose not to go back. 

Stacey Brown 

on Facebook

7 years ago

The office either has high turnover or they rotate people often. I've been going there for years and can't seem to build a relationship with anyone. It's a body shop type of business model. They just want to sell you the next big job. My last visit started with a cleaning and an appointment with the dentist. I was there for almost 2 hours. They never take me in promptly and then there is lots of downtime as they hand off from person to person. In the end, they do a good job. It's just the service and relationship aspects I w... read more

Pralhad Kulkarni 

on Facebook

8 years ago

Worst place horrible dentist and service, people told me to not to go but did and that was mistake , they want to make money only, 0 customer support 

Kim Vadenais 

on Facebook

8 years ago

My first visit lasted 2 hours with an hour and 30 mins being spent waiting in the waiting room in pain and 20 mins waiting in the chair. When I asked the receptionist if I could get something for pain she said she would check. She came back and didn't say two words to me. I was given my prescriptions but they didn't fill out my personal info so when I went to get them filled they couldn't fill the pain meds due to no personal info so I called and they were closed at 1:00 on Fridays according to the message. When I went to my... read more