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Aspen Dental - Holland, OH
- Holland, OH
About this business
Location details
6658 Airport Hwy, Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service was good, the surprise $2,000 billing was not. I paid almost $4,000 out of pocket and all I'm getting is some runaround talk about insurance not paying what they expected. Their advertising read "No Surprises"... 2k is a very large surprise in my book. I dispute the bill.
Both my husband and I have recently been into aspen for cavity fillings, I had to go back 2x due to my filling falling out. One fell out on a Thursday and aspen said they could not get me in until the following Monday to fix despite the pain I was in. My husband had a filling done this past Monday and it has already fallen out. I have never had issues in the past with fillings falling out and this is getting very frustrating.
Business response:
I'm sorry you didn't have a positive experience, Shenae. If you would like to share more details about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
they pad the bill. they discuss reducing the price but then after you pay that reduced price they bill you for the original. very shady business practices.
Business response:
I'm sorry to hear this, Beverly. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to learn more about your experience: 1-866-767-0890. - Krista, ADMI
RecommendedExcellent service. Good Location
Business response:
I'm glad you enjoyed your visit, Robert. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI
Had a tooth pulled and secondary tooth in severe pain, moves, very swollen around the gum. Called emergency after hours multiple times and keep getting hung up on. Trying to tell em I can wait an additional 48hrs in severe pain before having it removed 😡
Business response:
I'm really sorry to hear that, Ash. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Horrible place to go. Husband went and paid $249 to have a wisdom tooth removed, dentist couldn’t even get him numb after 5 shots and then sat there and drilled his tooth, couldn’t get it out so told him to come back Wednesday so 7 days with nerves exposed,in horrible pain with no pain meds. And we called them the day after and told them he was in horrible pain and they said sorry take Tylenol we don’t give pain meds. Are you freaking serious. So I called around the day after we went to aspen dental and found James C. Moelle... read more
everything. not place I wpuld want to visit again
Business response:
I'm really sorry to hear that, Mike. If you haven't yet called our Patient Satisfaction team, they would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
I thought the dental team was amazing. The pricing is CRAZY !! With being disabled uninsured the only option I was given was to apply for the credit card offered. Explained wasn't interested in all the extensive work plan offered just the broken tooth cutting my tongue extracted or something. At that time was given a referral to another place told goodbye. Felt horrible as if I didn't matter as a patient HUMAN BEING ONLY $$ . VERY UPSETTING DEMEANING AND LIKE A FAILURE BECAUSE OF MY POSITION OF BEING ON MEDICARE DUE TO ILLNE... read more
Business response:
I am sorry to hear this, April. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at 419-867-3400, option 2. Thank you! - Courtney, ADMI
Went in for appointment at 930am didn't get out till 12 pm waited around for the office manager like 45 mins of that time
Business response:
I am sorry to hear about your wait time, Kimberly. I appreciate your feedback. I am available if you would like to discuss further. I can be reached at 315-454-6000 ext 201802. Thank you! -- Kelsey, ADMI
Frequently asked questions about Aspen Dental - Holland, OH
How is Aspen Dental - Holland, OH rated?
Aspen Dental - Holland, OH has a 4.1 star rating with 767 reviews.
When is Aspen Dental - Holland, OH open?
Aspen Dental - Holland, OH is open now. It will close at 7:00 p.m.