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Aspen Dental - Jackson, MI

4.1

About this business

Location details

1113 Boardman Road, Jackson, MI, 49202, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.1994 reviews
Bass Camara's profile image
Bass Camara 
2 years ago

Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more

Apien Frost's profile image
Apien Frost 
2 years ago

got my initial exam and wasn't completely satisfied with the explanation of procedures and planning and when I tried to understand it myself, the owner decided he doesn't want to see me and think he cannot fulfill my expectations while they're everything was fine until the financial side came up and I started removing things that weren't necessary there seems to be no compassion or interest to help people in general. in this location I felt it was all about money and I was discriminated against because of the lack of money.... read more

Business response:

I'm sorry that your experience didn't live up to expectations. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI 

Gary D Bryant's profile image
Gary D Bryant 
recommend  Recommended
2 years ago

I felt like I was in a high pressured Used Car lot. They called me to come it early because of cancelation, arrived 45 minutes early. So disorganized that by the time they got me into my appointment it was later than my original appointment...😡. Total waste of my time! 

Business response:

I'm sorry that your experience didn't live up to expectations, Gary. We value your feedback, and I will pass your message along to the team so that they can address concerns. - Garlen, ADMI 

Sonny Evinsklar's profile image
Sonny Evinsklar 
2 years ago

I just wanted my fucking teeth cleaned and they shot me full of X-rays then refused after I told them I didn’t want them installing a bridge.kiss my ass you piece of shit. 

Business response:

Hi Sonny, I'm sorry you didn't have a pleasant experience. If you would like to discuss this further, please reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI 

Kelley Roonjud's profile image
Kelley Roonjud 
2 years ago

Aspen Dental ”free” first visit they take x-rays that are so poor ,and just look at your gums. I came back for cleaning teeth over $200, Insurance does not pay for a guard for my upper teeth to wear at night was over $500 

Business response:

Hi Kelley, Aspen Dental pledges to keep pricing as low as possible. I'm sorry your experience didn't live up to expectations. If you have questions about the billing you received, don't hesitate to reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI 

Courtney Adair's profile image
Courtney Adair 
4 years ago

Didn't like the experience I had with Aspen Dental, went to a new dentist and they found multiple issues with the work I had done with Aspen Dental. I spent thousands on the work I had done and now have to spend more getting repairs done. 

Business response:

I am so sorry Courtney; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

Mark Lewandowski's profile image
Mark Lewandowski 
recommend  Recommended
4 years ago

With my insurance yes I had to pay the balance, I used care credit, meaning pay it off in 12 months no interest. I never had a problem with the entire staff. I plan on having my lowers readjusted soon. Please folks nothing in life is free 

Business response:

We believe in transparency, and we work hard to keep our prices affordable, so we are really happy that came across. Thank you for the positive words, Mark! – Cindy ADMI 

Joyce Ann Schloss's profile image
Joyce Ann Schloss 
4 years ago

Do not be a victim like I was. This place is horrible and will rob you of your benefits, money, and self esteem. How could I have made such a horrible decision to go here ? 

Business response:

I'm very sorry to hear this, Joyce. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI  

Aaron Shawn's profile image
Aaron Shawn 
recommend  Recommended
5 years ago

18 Months ago I decided it was time to get my mouth healthy, for the first time since I was a child. I went to get several estimates for dental work, which included extractions, root canals, fillings, and partial dentures. Aspen Dental in Jackson Michigan was a blessing. They gave me a free exam, built a plan of action, and we began the journey together. At every step, they were gentle and kind. I was terrified of several steps, and they always made sure I was comfortable. They worked around my crazy schedule and were very u... read more

Frequently asked questions about Aspen Dental - Jackson, MI

How is Aspen Dental - Jackson, MI rated?

Aspen Dental - Jackson, MI has a 4.1 star rating with 994 reviews. 

When is Aspen Dental - Jackson, MI open?

Aspen Dental - Jackson, MI is open now. It will close at 6:00 p.m.