Aspen Dental - Kerrville, TX

Butch M. 

on Yelp

10 months ago

I went to get a crown after one broke and they told me I needed all this dental work for a lot of my money and my regular dentist said all I needed was a crown! I'm 85 years old and they want to do all this work. I went there because they had a special on crowns. Went back to my expensive contest and got my crown! 

K. B. 

on Yelp

10 months ago

After confirming my appointment via email and text over the previous week, the office texted me to say that my appointment would need to be rescheduled (a few hours before the agreed-upon meeting time). When I called to reschedule, the receptionist told me I was never scheduled on that date. After I insisted I had been scheduled on that date and mentioned that I had text messages and emails verifying this statement, she located my original appointment in their system. Henceforth, rather than explaining what had happened, sta... read more

Cody B. 

on Yelp

a year ago

I went for an initial teeth cleaning through my insurance hmo. X-rays were taken and then I was escorted to the sales manager, where the 'upselling' happens. After I elected out of these 'choices' ranging between $1800 to 3200 (out of pocket), I asked if I was going to be able to receive a simple teeth cleaning. I was informed that a basic teeth cleaning would be 'borderline malpractice'. He then printed off quotes, gave them to me, and that was it. Please don't waste your time people. 

Zack C. 

on Yelp

a year ago

STAY FAR AWAY!! I'd give 0 stars if possible. They overcharged us by hundreds of dollars, wouldn't rectify the situation until our insurances lawyers got involved, and wanted to do thousands in work that wasn't needed. Their traveling endodontist (some lady from new braunfels) tried to rework a root canal I had done a few years prior and botched it. Come to find out, what she was seeing in the scans she claimed was an abscess was a post from the first root canal, which she didn't know was there (had she checked my medica... read more

Ms V. 

on Yelp

a year ago

Kerrville Western dental is an overpriced scam with poor service, especially the man up front. Very rude, high pressure sales. Left in tears. No care or concern for patients. Check all the local ONE star reviews. Should Be Shut Down !!! 

Stephen D. 

on Yelp

a year ago

STAY AWAY FROM ASPEN DENTAL, KERRVILLE!!!! Just left Aspen dental kerrville with my wife in Great Pain. First impressions, No one smiles. They are extremely rude and unhelpful, especially the front office person. We have insurance but they were in no hurry to get it approved. Wanted us to agree to pay them over $6000.00 for one crown,before they would consider helping her. Wouldn't even give her something for the pain. We have money and could have paid for it. DON'T WASTE YOUR TIME OR MONEY!!! Just called another den... read more

Ed J. 

on Yelp

a year ago

I contacted Aspen Dental because of a dental (gum) emergence. they advertised emergency care so arranged an appointment to be schedule. A representative called and moved my appointment up. upon arrival I completed 15 to 20 minutes worth of paperwork which asked personal health questions. I several time indicated I wanted them to look at the problem area which I was having substantial pain. I also told them I had a dentist I use and he recommended me to seek some assistance since he my dentist is 3.5 hours away. Upon being ca... read more

Eric E. 

on Yelp

a year ago

This place is vindictive and unprofessional. I made an appointment for an abscess and it ruptured and I was in pain. Anthony the office manger cancelled my appointment and pushed my appointment back ten days and told me that I could leave if I didn't l like it. Never go to this place. They are a denture mill. Expensive and low quality. So combine all of this. Save yourself the aggravation and waste of your time. 

Chris J. 

on Yelp

a year ago

No go! Total rip off. Definitely don't sign a contract until you get a second opinion. Wanted thousands of dollars for something I pay around $70 every 4 months. That's only one example. No go!