This profile has been claimed by the business owner or representative.
Aspen Dental - Muncy, PA - Williamsport
- Muncy, PA
About this business
Location details
340 S Lycoming Mall Rd Ste 10, Muncy, PA, 17756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I keep getting emails about reviewing and I was going to be nice. First it started out waiting an hour to be seen while watching several patients come and go. The a extraction procedure itself went smoothly. I could have used a little more after care help with the pain and what I'm supposed to do as the dentist himself gave me instructions completely different than the paper given to me
Business response:
Thank you for your feedback, Mike. I've passed this along to the team! If you would like to discuss your experience in more detail, please reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI
This place should be shut down. I went for dental work, that is STILL needing revised and fixed. I had veneers that were older and needed removed and new veneer added. A short dentist with a limp did the dental work...he was so rough that he cracked my front tooth, and he made me cry through the entire process, when I was crying he made me feel bad and said he was going to leave my teeth as is if I didn't cooperate. Agian...he was SO ROUGH, that he cracked my tooth. I had previous jaw and facial surgery and my jaw does not... read more
Business response:
Thank you for sharing this feedback, Paige. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI
I hate that I even have to give this review.... but what I just experienced at Aspen dental was disgusting. Due to covid 19 there are understandably new rules in place for patients. Before entering this morning I greeted everyone there, even knowing one of the workers. After I signed in I was taken to a X-ray room and asked about my left sides teeth. I made the dental assistant (Jill Anthony) know that it was actually my right side. Jill proceeded to step out of the X-ray room to chastise whoever told here the wrong side and... read more
Business response:
I'm really sorry to hear that, Patrice If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
just went there for a consultation at 8:30 fill out some paperwork 840 got an x-ray at 8:45 then they sat me in a room where I sat by myself for an hour and I just now walked out when you're trying to get new business and someone comes in for a consultation it's probably not a good idea to leave them sitting in a room for an hour by themself I could be overreacting what do I have no desire to go to a dentist office where the schedule your appointments at 8:30 but really have no intention of seeing you till 10 terrible first ... read more
had a bad experience with them. dentist was more concerned with what was on TV than properly doing my root canal.
0 stars - I sat waiting for an hour to have two fillings before I saw my dentist. He numbed my mouth and then vanished for another 45 minutes. At this point I am almost 2 hours past my appointment time and my mouth numbness is wearing off! Needless to say, I left and that will be the last time I will have ever gone to Aspen Dental.
Horrible place. Didn’t even look at the broken tooth, tried telling me I had all these problems that didn’t even appear on my xrays. Dug at my gums trying to make them bleed and asking if it hurt. When I said no, she began intentionally hurting me. Maybe I just had a bad batch of people there, or maybe they are just that horrible. And the little heavy gentleman at check out was overheard complaining that he’d have to call me to set up an appointment for an oral surgeon.(Not that it was going to happen, but still). Going to A... read more
By listening to their patients. Every time I've been in there has been a problem. The last time I requested a specific dentist, when I went in, it was someone I didn't request. Also when I go in I'm told one thing and when I come back it's something different.
the only visit that was decent was with the hygenist. I am going to another provider. customer service patient comfort pricing attitudes understanding no email address that works I am very discontent with the services I have been provided thus far with the exception of the hygienist. 1. My first appt for my cleaning went wonderful. The hygienist is absolutely the best 2. There have been several issues I have faced with your office in the subsequent 2 visits. On 12/26 I guess your call center overbooked the entire f... read more
Business response:
I am sorry to hear this, Dale. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
Frequently asked questions about Aspen Dental - Muncy, PA - Williamsport
How is Aspen Dental - Muncy, PA - Williamsport rated?
Aspen Dental - Muncy, PA - Williamsport has a 4 star rating with 1,384 reviews.
When is Aspen Dental - Muncy, PA - Williamsport open?
Aspen Dental - Muncy, PA - Williamsport is open now. It will close at 5:30 p.m.