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Aspen Dental - Newport, KY

4.2
  • Newport, KY

About this business

Location details

148 Pavilion Parkway, Newport, KY, 41071, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
Sat08:00 a.m. to 1:00 p.m.
SunClosed
4.21,068 reviews
Jan Kiefer Bach's profile image
Jan Kiefer Bach 
10 years ago

Thank you so much! Everyone that works there was so wonderful to me. I would recommend you to anyone. Dr. Vose and Dr. Peters were wonderful. My surgeon, Dr. Ahmmad Millwala was exceptional! A special thank you to my beautiful anesthesia nurse, Patricia. She sang to me until they sedated me. So sweet! God's blessings to all of you! 

Sarah Menard-Covington's profile image
Sarah Menard-Covington 
recommend  Recommended
2 years ago

Go to any other dentist but Aspen dental. Daughter had wisdom teeth pulled over 8 months ago. She still has pieces in her gum on the one side that still bug her plus they would not let the doctor start surgery until I paid them more then my deductible and now 8 months later we still receive bills and they have never even filed the bill with my insurance. Every time I call they are rude and say their computers are down. My insurance says they will cover the whole cost but Aspen has to send it to them. 7 phone to Aspen later a... read more

Business response:

I'm really sorry for any trouble you're having, Sarah. I will pass your message along to the team, so they can address concerns. - Heather, ADMI 

Birdie Moore's profile image
Birdie Moore 
3 years ago

They TRY to force u to get work done instead of just dealing with the problem you come in for. 

Business response:

I'm sorry that your experience didn't live up to expectations, Birdie. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI 

Jayda Wilson's profile image
Jayda Wilson 
3 years ago

If I could leave no stars I would. I called to confirm my appointment the day before and was told it would be 2 o’clock. I rearranged my work schedule to go to this appointment and was told the day of that it’s at 4:30. When I asked why it was changed they said it never was and that my appoint was always 4:30 which isn’t true. So now I’m left in pain because someone changed my appointment. I made my appointment online so I know it was at 2. They aren’t even trying to accommodate me . I offered proof that I had an appointment... read more

Business response:

I'm sorry to hear this, Jayda, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI 

Allison Davis's profile image
Allison Davis 
3 years ago

Go find a reputable dentist that isn’t the money hungry scheme that Aspen Dental is. I had dental work done in 2019 at this location, some crowns placed in my mouth. This cost a few thousand dollars. Fast forward to now… one of them has fallen out while I was flossing my teeth. I call and see if they can schedule me and help fix this problem as they quoted me 20-30 years before issues would arise with the crowns. I’m told no, they can’t do this for me. Not only that, but they wanted me to have a full exam and cleaning too. I... read more

Business response:

I'm sorry to hear this, Allison, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI 

Claire Brehm's profile image
Claire Brehm 
4 years ago

Tried to up-sell me on unnecessary services. I just needed my teeth cleaned and they pressured me to schedule an appointment for a deep clean with novocaine for $1500. SCAM! 

Business response:

I'm sorry to hear you didn't have a pleasant visit, Claire. I encourage you to reach out to the Customer Service Team, so they can address your concern directly with the office: 1-866-767-0890. – Mitch, ADMI  

Brandon Roberts's profile image
Brandon Roberts 
4 years ago

not equipped to pull a tooth surgically 

Business response:

I'm sorry your experience didn't live up to expectations, Brandon. If you would like to discuss this in more detail, please reach out to The Patient Satisfaction Team: 1-866-767-0890. – Mitch, ADMI  

Norzella Lintz's profile image
Norzella Lintz 
4 years ago

This is the denture they made for me! 

James Enzweiler's profile image
James Enzweiler 
5 years ago

had referral for a tooth extraction. aspen dentistry started taking me to get an exray. I told them I could get the exrays from my dentist. They told me that they needed to do new exrays for their records and I was told I would not be charged for them. I was charged for them. I was also charged for an exam that I wasn't told about the cost. Had to schedule an appointment for the extraction a couple days latter. I was in a lot of pain. Came in for the extraction and the dentist could not pull two of my teeth out. Had to go ... read more

Business response:

I'm so sorry to hear about the trouble you're having. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-866-767-0890. - Dawn, ADMI 

Frequently asked questions about Aspen Dental - Newport, KY

How is Aspen Dental - Newport, KY rated?

Aspen Dental - Newport, KY has a 4.2 star rating with 1,068 reviews. 

When is Aspen Dental - Newport, KY open?

Aspen Dental - Newport, KY is closed now. It will open tomorrow at 7:00 a.m.