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Aspen Dental - Niceville, FL
- Niceville, FL
About this business
Location details
1156 John Sims Parkway E, Niceville, FL, 32578, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff is AMAZING! I felt so taken care of by my dentist and I definitely will be making this my primary dentist from now on, for myself and my family. Facility is so nice and very clean! Made me feel comfortable because the atmosphere was very pleasant.
Business response:
I'm so glad to hear that the team put you at ease and helped you have a positive experience. Keep smiling, Sierra! - Emily, ADMI
My son Zachary recently got his cleaning done by Bree the hygienist. He said Bree made him feel very comfortable. She was nice. Dr. Heath was also very nice. He said he will recommend Aspen Dental to all his friends at school.
Business response:
I'm so glad to hear that the team put your son at ease and helped you both to have a positive experience. Thanks for sharing his feedback with us, Debra! - Emily, ADMI
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
So stupid me for paying for services before hand. I drove an hour plus last week for my appointment only to find out that they were cyber attacked and didn’t have access to anything. Cool I completely understand. Waited for a call to reschedule and got nothing. Went in today for another appointment for a different service to be told they could only do the filling and still weren’t able to reschedule the other appointment. Yet, as I’m waiting in the lobby the front desk took a call in which she was able to schedule someone fo... read more
Business response:
We’ve experienced a cybersecurity incident that has temporarily impacted our ability to access scheduling systems, phone systems and other business applications for Aspen Dental. We are still working to resolve issues related to our Aspen Offices so please know that we have limited access to contact patients at this point. We are open at all offices for existing patients and we will be scheduling new patients shortly.
Office would not offer cleaning per insurance coverage. They wanted to put me on a cleaning plan for a couple thousand bucks. It’s a racket. Avoid.
Business response:
I'm sorry your experience didn't live up to expectations, Nick. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Scheduled cleaning appointment over 6 months ago received at least 5 text confirming appointment even one morning of. Received email also and I confirmed on both email and text. I live 50 miles from this office. My appointment was at 1:30 pm. As i was 3 feet from office door receive a text at 1:10 pm they were closing office early today. We will contact you to reschedule. I went on in and at least 5 patients were in waiting room. I asked if the text was for real and she said to have a seat and she would ask Hygienist. Then ... read more
Business response:
I’m really sorry to hear that, D.J. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
Aspen dental Niceville pulled my friend’s tooth! They pulled the wrong one! He went to Crestview for an emergency extraction and that office said they were understaffed and couldn’t take him. We later found out that these offices are never to turn away emergencies. They sent him to Niceville. He was in terrible pain and was numbed. Then......they pulled the WRONG TOOTH! He went right back and the second dentist couldn’t understand why the first dentist pulled the wrong one. My friend then called back for a refund and the rud... read more
Business response:
I am so sorry to hear this, Amber; this was not the experience we want for our patients. If your friend hasn't called the Patient Satisfaction team yet, they would appreciate the opportunity to discuss this in more detail: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Niceville, FL
How is Aspen Dental - Niceville, FL rated?
Aspen Dental - Niceville, FL has a 4.2 star rating with 924 reviews.
When is Aspen Dental - Niceville, FL open?
Aspen Dental - Niceville, FL is closed now. It will open tomorrow at 8:00 a.m.