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Aspen Dental - North Charleston, SC
- North Charleston, SC
About this business
Location details
7398 Rivers Avenue, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The office opens at 7. I had an 7:30 appointment. It is now 8 and no one is at the office, no answering service, and no call from them canceling my appointment. Very Disappointed.
Business response:
I'm so sorry you did not have a positive experience, LaRhonda. I will certainly pass this information along to the staff, so they can address your concerns. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. — Tammy, ADMI
Very disappointed!! The dental assistant was very nice. This appointment was a waste of my time . I went for pain and a problem with a tooth not to come out with a grocery list of things and a quote for almost $7,000. I felt like I was at an auto dealership not the dentist. This experienced with you guys doesn't surprise me since you are a chain. This practice is pushy and pressure you to make decision. I came to the dentist for a tooth filling falling out not to be be sold something and guess what my tooth is still isn't fi... read more
Business response:
I am sorry to hear this, Elizabeth. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at 843-405-5800, option 2. You can also reach me at 315-454-6000 ext 201783. Thank you! - Courtney, ADMI
Since they deleted my review I’ll write another one. So these people have no idea what their doing. They try to rip you off an charge you for things you don’t need. Extremely rude and so money hungry. I paid in cash for mine and my husbands services and just got a bill in the mail for some “ random” other charges. You can shove this bill up your you know what.
I was disappointed because AAARP claim to pay for relining of denture. They out me off on relining due to my just finding out I have cancer. i have to talk to the I cancer Specialist to see what they recommend at this time. There prices are high and they will not ket you pay on a payment plan unless they build new dentures. ALL Dental office I have spoken to could care less if you are a poor person all they care about there money. I maybe forced to go to them because of my having cancer at this time.
Business response:
I'm sorry to hear this, Jeanette. We value your feedback, and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address concerns. - Emily, ADMI
Went in for one issue they racked ly insurance way above my coverage and charged me for things they did not complete. I womt be going back very unhappy. The tooth I also wemt in to fix is not even fixed they spent more time talking about money than carring
Dr Duke and Cheryl were wonderful. No pain on my crown prep, would recommend to my friends and family. Thanks so much Carol K
Make an appointment to get service...if your schedule late in the afternoon...they rush you out and won't complete service and want you to make another appointment for the other services...this is a plot for them to get more money out of you and your insurance...wanting you to make multiple appointments to get more money out of you...Will never go back!! Bad service all around...
I had an aweful experience here I arrived at 330 as a new customer to get my teeth cleaned only to find out that new customers cannot get Their teeth cleaned on the first appointment knowing that I wouldn't have come in the first place. They said they informed over The phone when the appointment was made although we booked online and no where does it say the "new customer policy" as well as she was very rough with my exrays never have I had that much pain getting exrays for my mouth. One of the employees also replied to my m... read more
Business response:
I'm so sorry to hear that you didn't have a positive experience, Jumari. Everyone should feel comfortable at an Aspen Dental practice, and patient satisfaction is very important. Please call our Patient Satisfaction team at 1-866-273-8606 to share your feedback so they can help address your concerns. - Emily, ADMI
I had an aweful experience here I arrived at 330 as a new customer to get my teeth cleaned only to find out that new customers cannot get Their teeth cleaned on the first appointment knowing that I wouldn't have come in the first place. They said they informed over The phone when the appointment was made although we booked online and no where does it say the "new customer policy" as well as she was very rough with my exrays never have I had that much pain getting exrays for my mouth. One of the employees also replied to ... read more
Business response:
I'm so sorry to hear that you didn't have a positive experience, Jumari. Everyone should feel comfortable at an Aspen Dental practice, and patient satisfaction is very important. Please call our Patient Satisfaction team at 1-866-273-8606 to share your feedback so they can help address your concerns. - Emily, ADMI
Frequently asked questions about Aspen Dental - North Charleston, SC
How is Aspen Dental - North Charleston, SC rated?
Aspen Dental - North Charleston, SC has a 4.4 star rating with 1,193 reviews.
When is Aspen Dental - North Charleston, SC open?
Aspen Dental - North Charleston, SC is closed now. It will open at 7:00 a.m.