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Aspen Dental - Oklahoma City, OK - Memorial Landing
- Oklahoma City, OK
About this business
Location details
2123 W Memorial Rd, Oklahoma City, OK, 73134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I wish I could leave negative stars!! This place is awful. I went to the one on memorial rd. The receptionist was very sweet and should go somewhere else. I had an appointment around 3 weeks ago for a routine check up. It was for 7:30. The dentist didn’t even show up until 8:20. I had X-rays done. He took a couple of minutes to look at them and asked why I was there. I said for my yearly routine exam. He TOOK ABOUT 6-8 minutes to look in my mouth and said I have a little gum swelling and then he and the dental assistant lef... read more
Business response:
I'm really sorry for any trouble you're having, Carmela. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Garlen, ADMI
I spent $4432 on January 17 2022 for a full set of dentures / the bottom being a partial, several extractions, and all of the office visits/adjustments that come along be a of the process. I was told that all permanent dentures come with immediate dentures that you get first; they are also temporary and not meant to be used too long. They told me you can’t get one without the other; that’s why they give you the temporary dentures. I picked the most expensive permanent dentures (comfylights.) The old office manager Cody knew ... read more
RecommendedOK SO HERE GOES …HONESTLY I AM SUPER IMPRESSED WITH DR. HAULSEY AND KODY AND BOTH THE DENTAL ASSISTANTS I HAVE BEEN WORKING WITH , I WAS A BIT DISAPPOINTED IN THE OVERALL PRODUCT BUT HONESTLY WITH THE RIGHT PEOPLE AT THE HELM ANYTHING IS POSSIBLE. I AM A FIRM BELIEVER THAT AS LONG AS YOU ARE DEALING WITH GOOD HONEST PEOPLE NO MATTER WHAT THE OUTCOME THE JOURNEY WILL HAD BEEN WORTH IT AND AS LONG AS THEY ARE WILLING TO BE PATIENT AND TAKE THAT RIDE WITH ME I AM WILLING TO BE PATIENT AND TAKE IT WITH THEM . THEY HAVE BEEN ... read more
Business response:
Thank you for sharing, Miabella. I'm glad you feel well taken care of by the team! If you would like to discuss any aspect of your experience in more detail, please reach out to the Customer Service Team: 1-866-767-0890. – Mitch, ADMI
Getting in for the first appointment was incredibly easy. After the contract was signed and they had been paid $8000 they never delivered the services. I’ve called frequently during business hours and gotten the after hours machine. When I leave messages to get my next appointment scheduled they don’t return my call.
Business response:
I'm sorry to hear this, Susan, and I can understand your frustration. I passed your review and additional comments along to our Customer Service team so they can help address concerns with the team on W Memorial Rd. If you haven't already, I would encourage you call them too. You can reach them directly at 1-866-767-0890. - Emily, ADMI
They charge more than they originally state. The office girl named Dani is the rudest most arrogant human I’ve encountered in an office setting. As a patient they give you a paper showing what the bill should be and it keeps going up. The first thing upon entering for a visit is to get more money. I’ll never go back
Business response:
I'm sorry you didn't have a positive experience, Len. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
they shame patients because they can't afford a 6000$ surgery upfront. also will not help you with pain management. I had five fillings and an extraction of a wisdom tooth and they told me to take over the counter ibuprofen. which I did and when I was still in extreme pain two hours later I called to ask for better pain medication they prescribe me ibuprofen as if I was drug seeking. if that was the case I would have asked while I was there rather than following your instructions. what good is ibuprofen going to do me when I... read more
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Calls us AN HOUR before our appointment to cancel and reschedule when my husbands already taken off for this appointment. So unprofessional. Then they couldn’t reschedule him because they “aren’t open” then why schedule an appointment today? Why even schedule an appointment if you’re not gonna see us?! Don’t go here.
Business response:
I'm really sorry to hear that, Shelise. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
No! The lady who does the insurance verification is an idiot... almost 3 hours and she couldnt figure out my insurance, but had the nerve to be rude with me about it. Not my fault you don't know how to do your job. The lady that was there back in November of 2019 was so nice, and explained everything to me about my insurance, but the lady this morning was clueless and rude!!! I wont be going back to the Memorial Landing location..... terrible terible i barely got any sleep because i was there longer than i should have been.... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Alissa. I encourage you to let our Patient Satisfaction team know about your visit so they can help address concerns. You can reach them directly at 1-866-767-0890. - Emily, ADMI
staff seem not welcoming to blacks.
Business response:
We appreciate your willingness to reach out to us to share your concern. We are absolutely committed to providing care for all, and would very much like the opportunity to talk with you directly about your experience. Feedback matters to us and we will take the experience you share very seriously. Please reach out to our dedicated patient satisfaction team at 1-866-767-0890; they are available at your convenience. - Emily, ADMI
Frequently asked questions about Aspen Dental - Oklahoma City, OK - Memorial Landing
How is Aspen Dental - Oklahoma City, OK - Memorial Landing rated?
Aspen Dental - Oklahoma City, OK - Memorial Landing has a 3.9 star rating with 758 reviews.
When is Aspen Dental - Oklahoma City, OK - Memorial Landing open?
Aspen Dental - Oklahoma City, OK - Memorial Landing is closed now. It will open on Saturday at 8:00 a.m.