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Aspen Dental - Owensboro, KY
- Owensboro, KY
About this business
Location details
5035 Frederica St Ste 3, Owensboro, KY, 42301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went there 3/2021. Two teeth pulled. Stitches came out the next day. Gum is not tight to tooth. Dealing with inflammation now. Doc was in too big of a hurry to get done and get stitches in correctly. Never again.
Business response:
I’m really sorry to hear that, Tonya. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
They rushed the procedure, didn’t get to talk to doctor afterwards, to tell problems last visit was for last fitting, they pulled a tooth fragment,(numbed me) gave back dentures (like I could feel anything) ask me how they felt.. The helper tried to help but didn’t have a clue how to help me!! Dentures still don’t fit correctly at all worst 2500$ ever spent on something new!!!
Business response:
I'm really sorry to hear that, Troy. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
They can’t make dentures and if they make them for you and they don’t fit they won’t remake them they want to reline them and they still won’t fit. I already had a bottom plate when I went there that was to big I told them if they couldn’t make them to fit better than the ones I had then don’t waste my money and their time they took the impression with my old plate in so they made them exactly like the old ones and then when I went in to try the wax set I told them they’re too big they said we’re not worried about the fit we... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Jewelyn. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
what a joke they should not be allowed to practice. I waited 35 min before they got to me and the x-ray tech could not do her job I walked out
Business response:
I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Dawn, ADMI
RecommendedThe staff is very friendly
Business response:
I'm happy to hear that, Paula. Thanks for sharing! - Dawn, ADMI
Waited an hour past my appointment to get called. When I went in, they tried to charge me for a service I already paid for. I have the receipt in hand showing I've paid for those charges.
Business response:
I'm really sorry to hear that, Mark. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Stay far away from aspen dental. They do not care about their patients. I am forced to go without my crown for over 2 months past the scheduled date because they decided to shut down. The are lazy and pathetic. They need to be permanently shut down.
Staff is very rude, do not recommend
Business response:
I'm so sorry to hear that, Hailey. I encourage you to let our Patient Satisfaction team know about the experience you had with the staff so they can help address concerns. You can reach them directly at 1-844-296-0187. - Emily, ADMI
RecommendedThey like to offer too much that is not covered by insurance. Unless you are wealthy, some of us just need to live with what smile we were born with. I want just what is deemed emergency to my health. I will never be a movie star. They need to stop pushing so hard to take our money!!
Frequently asked questions about Aspen Dental - Owensboro, KY
How is Aspen Dental - Owensboro, KY rated?
Aspen Dental - Owensboro, KY has a 4.2 star rating with 1,128 reviews.
When is Aspen Dental - Owensboro, KY open?
Aspen Dental - Owensboro, KY is closed now. It will open at 9:00 a.m.