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Aspen Dental - Pickerington, OH
- Pickerington, OH
About this business
Location details
10705 Blacklick Eastern Rd 100, Pickerington, OH, 43147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Aspen Dental offices are the Lenscrafters of dentistry. I would never recommend them to anyone. I did not go to them for a full comprehensive exam. I went there for an infection in my gums. However they billed my insurance for a full comprehensive exam with upgraded photos. I told them 5 different times that I already had a dentist and a treatment plan in action. I explained 5 times that my dentist was on vacation and that I had an existing appointment scheduled for my treatment plan that I was only there for a prescription ... read more
The doctor was nice. But the people at the desk are rude
Business response:
I am really sorry to hear this, Kathy. I appreciate you bringing this to my attention. I will inform the management team of this. Thank you. -- Kelsey, ADMI
They over charge for services and they only care about getting their money. Do not go to this company!!!
Business response:
I am so sorry to hear this, Tina. We value your feedback. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI
Been going to dentists for over fifty years and never been told I can't make an appointment to have my teeth cleaned concurrently with a check up. I'm thinking Aspen makes more by having patients come in twice.
Business response:
I am sorry you did not have a good experience, Sandy. All Aspen Dental practices start with a new patient appointment/examination. Cleanings are typically not done on the first visit unless the hygienist has room in their schedules. I would encourage you to talk with the local office if you have further questions or concerns about the first visit. Thank you! -- Kelsey, ADMI
WARNING ***ATTENTION***COULD SAVE UR LIFE** RUDE ZERO CUSTOMER SERVICE SKILLS DR. SCHOOLEY HAS IS GREEN RX WRONG ANTIBIOTICS. HAD TO GO TO MY PCP SAME DAY!!!! INFECTION BY MY JAW. COMPOUNDED BY STEROID USE FOR RHEUMATOID ARTHRITIS, AND ALLERGIES WAS NOT UNDERSTOOD..PLUS OFFICE MANAGER KRISTEN DID NOT APOLOGIZE TO ME AFTER SHE CAUSED ME MUCH DISTRESS WHEN SHE WAS WRONG I REPEAT WRONG ABOUT MY INSURANCE COVERAGES. STAY AWAY FROM IN MY OPINION RUDE AND INCOMPETENT COMPANY!!!!
Business response:
I am sorry to hear this, Jen. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
Told them I wanted a check up and cleaning and they never gave me a cleaning. Tried getting me to make an appointment for a deep cleaning and pay 300$ when I said I just wanted a cleaning. Never going back.
Business response:
I am sorry you did not have a positive experience, Taylor. If you would like to discuss further, please call me at (315) 454-6000 extension 201791. I will be happy to speak with you. Tammy ADMI
The receptionist currently has me on hold, while she talks to the regional manager who refused to call me himself. She then hangs up with him and gets back with me. Then gets back with him. I made an appt for 4pm. I was texted about coming in early. I did. Ashley the office manager was dismissive and rude the entire time. I finished paperwork and was ushered in for x-rays. The tech didn't know what she was doing and bruised my mouth. It took her, and another tech, 40 minutes to take 6 pictures. I made the appt for my wisdom ... read more
Had to cancel my first EMERGENCY appointment because I was "double-booked" with someone else. Arrived yesterday for the rescheduled appointment and was told I needed to fork over $1,700 for a tooth extraction. For ONE TOOTH. What a joke. It's clear that jokers are in business to take your money. I found a much more reasonable service elsewhere.
You guys called me in early, made me wait 1.5 hours, gave me a treatment I did not approve of, and YOU REFUSE TO BILL MY INSURANCE COMPANY I have received 3 of the exact bills for the cleaning that goes to the insurance company. I have called the insurance company multiple times YOU DID NOT BILL THEM and your office told me originally you did then backed the story up and said "whoops!" Sorry but it's just not hard to do the office work of a dentistry. The actual work, sure I'll give you something on that. But filing, giving ... read more
Frequently asked questions about Aspen Dental - Pickerington, OH
How is Aspen Dental - Pickerington, OH rated?
Aspen Dental - Pickerington, OH has a 3.9 star rating with 765 reviews.
When is Aspen Dental - Pickerington, OH open?
Aspen Dental - Pickerington, OH is closed now. It will open tomorrow at 9:00 a.m.