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Aspen Dental - Plattsburgh, NY

4.5
  • Plattsburgh, NY

About this business

Location details

474 State Route 3, Plattsburgh, NY, 12901, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 1:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.51,167 reviews
Cindy Drollette's profile image
Cindy Drollette 
7 years ago

If phone calls could be returned and problems taken care of.. 3 days of calling. No return phone call. 

Koda Boivin's profile image
Koda Boivin 
7 years ago

All around worse dentist office out there, I refuse to ever go back. I would never wish that terrible service on anyone. 

April Brooks's profile image
April Brooks 
7 years ago

My husband went here in an emergency situation and was over charged by over $1000. We found the error when we received our EOB from the insurance company. I went to demand a refund and had to wait two weeks because they said “they didn’t have enough to credit the account this week”. Never again! 

Business response:

I am sorry to hear this April. I would be happy yo review the account with your husband, please have him call me at (315) 454-6000 ext. 201526 I will be happy to speak with him. — Kelly, ADMI 

Sarah Lynn's profile image
Sarah Lynn 
7 years ago

Very disappointed in this dentist. Went in for filling and was told eventually would need a crown. I opted to have crown. The lady dentist was very nice and did a good job. I had left my other dentist who is wonderful due to insurance changes. What a mistake. My tooth was hurting really bad almost immediately after the Novocaine wore off. Went in told it didn't need a root canal and was given antibiotics. Saw the dentist for 1 minute. Didn't even get to ask him questions. Went in for my permanent crown, doctor had left was t... read more

Jennifer Murray's profile image
Jennifer Murray 
7 years ago

Business response:

Thank you for sharing Jennifer, we value your feedback. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI 

Kim Hough Decker's profile image
Kim Hough Decker 
7 years ago

I think they don't care about peoples teeth unless you can get credit financing.. I was blown off after one try.. 

Business response:

I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. I have passed the information along to the Regional Manager to address. Thank you for bringing this matter to our attention. Annette, ADMI 

Racheal Wood's profile image
Racheal Wood 
7 years ago

Worse place ever!! I have no choice but to come here due to it being only place takes my husbands insurance! I went for sec time today and they are very rough and did work on teeth i didnt want touched instead of doing what i agreed to pay for and acted like they didn’t care one bit!! Do not go there!! I dont feel i should have had to pay for something i didnt agree to have done!!! 

Racheal Wood's profile image
Racheal Wood 
7 years ago

Worse place ever!! I have no choice but to come here due to it being only place takes my husbands insurance! I went for sec time today and they are very rough and did work on teeth i didnt want touched instead of doing what i agreed to pay for and acted like they didn’t care one bit!! Do not go there!! 

Linda Lockwood Moody's profile image
Linda Lockwood Moody 
8 years ago

Can’t understand having to pay in order to make an appointment then have to pay any balance before you have work done!!! It’s all about the $$$$$$. 

Frequently asked questions about Aspen Dental - Plattsburgh, NY

How is Aspen Dental - Plattsburgh, NY rated?

Aspen Dental - Plattsburgh, NY has a 4.5 star rating with 1,167 reviews. 

When is Aspen Dental - Plattsburgh, NY open?

Aspen Dental - Plattsburgh, NY is closed now. It will open tomorrow at 8:00 a.m.