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474 State Route 3, Plattsburgh, NY, 12901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 1:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If phone calls could be returned and problems taken care of.. 3 days of calling. No return phone call.
All around worse dentist office out there, I refuse to ever go back. I would never wish that terrible service on anyone.
My husband went here in an emergency situation and was over charged by over $1000. We found the error when we received our EOB from the insurance company. I went to demand a refund and had to wait two weeks because they said “they didn’t have enough to credit the account this week”. Never again!
Business response:
I am sorry to hear this April. I would be happy yo review the account with your husband, please have him call me at (315) 454-6000 ext. 201526 I will be happy to speak with him. — Kelly, ADMI
Very disappointed in this dentist. Went in for filling and was told eventually would need a crown. I opted to have crown. The lady dentist was very nice and did a good job. I had left my other dentist who is wonderful due to insurance changes. What a mistake. My tooth was hurting really bad almost immediately after the Novocaine wore off. Went in told it didn't need a root canal and was given antibiotics. Saw the dentist for 1 minute. Didn't even get to ask him questions. Went in for my permanent crown, doctor had left was t... read more
Business response:
Thank you for sharing Jennifer, we value your feedback. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI
I think they don't care about peoples teeth unless you can get credit financing.. I was blown off after one try..
Business response:
I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. I have passed the information along to the Regional Manager to address. Thank you for bringing this matter to our attention. Annette, ADMI
Worse place ever!! I have no choice but to come here due to it being only place takes my husbands insurance! I went for sec time today and they are very rough and did work on teeth i didnt want touched instead of doing what i agreed to pay for and acted like they didn’t care one bit!! Do not go there!! I dont feel i should have had to pay for something i didnt agree to have done!!!
Worse place ever!! I have no choice but to come here due to it being only place takes my husbands insurance! I went for sec time today and they are very rough and did work on teeth i didnt want touched instead of doing what i agreed to pay for and acted like they didn’t care one bit!! Do not go there!!
Can’t understand having to pay in order to make an appointment then have to pay any balance before you have work done!!! It’s all about the $$$$$$.
Aspen Dental - Plattsburgh, NY has a 4.5 star rating with 1,167 reviews.
Aspen Dental - Plattsburgh, NY is closed now. It will open tomorrow at 8:00 a.m.