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Aspen Dental - Springfield, MO - Glenstone Ave
- Springfield, MO
About this business
Location details
3842 S. Glenstone Ave, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI Brenda, bring my daughter Lisa Kroske here to have her teeth worked on the staff is great, Mandy has been so great to my daughter,Mandy is a blessing, she is so patient, and so is Dr A, thank you all.
Business response:
That's wonderful to hear, Benda. I'm so glad that the team has made it a positive experience for you both! - Traci ADMI
Went to have a tooth fixed temporary crown had a hole in it had to go back the same day still didn’t fit right. Got permanent crowns told them they were not fitted right insisted that they needed to settle in and would fit better in a couple days have never been right and now my very expensive crown has fallen off my tooth and is infected from it not being on right and it also had a hole in the top which they must have been made trying to get the bite right.
Business response:
Hi Kristy, I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. Please call me at 315-454-6000, ext. 202288 so I can help address your concerns. – Traci, ADMI
RecommendedThey was wonderful, Mandy helped me so much. She is a great person. She pretty much held my hand threw the surgery and after she helped me fit my dentures. But everyone was awesome, thank you all so much! Mandy sorry for being a pain in the butt, but you are very welcoming and i don't think i would have made it threw all this without you! Thank you!!
Business response:
I'm so glad that the team put you at ease and helped you have a positive experience. Keep smiling, Peggy! - Traci ADMI
RecommendedI would recommend the south Glenstone office to anyone. From day one everyone was super nice and welcoming. Dr. A took the time to educate me on which procedures would be best for me and why. The day of my surgery Dr. A and Mandy went above and beyond, spending an extra 2 hours throughout the procedure to help calm my anxiety attacks and make sure i was okay before continuing. And for my other appointments, Kristi has been wonderful. Answering any questions ive had, making sure im healing well and that im not having any prob... read more
Business response:
It makes me so happy to hear that, Sarah. I'm glad you feel at ease with the team, and I hope that you continue to have positive experiences. - Traci ADMI
RecommendedMandy the assistant was amazing and was good at keeping me calm while dr. A was pulling my teeth. they are both so professional and dr. A is amazing in was super scared and they made sure I was ok the whole way through.
Business response:
I'm so glad that the team put you at ease and helped you have a positive experience. Keep smiling, Larae! - Traci ADMI
Exorbitant prices. Lack of professionalism and good customer service manners. Left and went to a former dentist. Needed x-rays. Aspen only provided photocopies. My insurance had paid for these. Cannot get more for five years!
Business response:
I'm sorry to hear that, Jean. Please call me if you would like to discuss this further at 844-296-0187, extension 201746. -Julie, ADMI
RecommendedDr @ is a great dentist.and his assistant.i had a uper plate made and 4 teeth removed, no pain, if i need more work done i will return.most of the staff were nice and friendly,however there was one receptionist who was rude and a smart mouth but there is always one in every crowd
Business response:
I'm glad you had an overall positive experience, Charles. We value your feedback, and I will pass your message along to our Patient Satisfaction team. - Emily, ADMI
stay away. staff is amazing for dental portion but now bills are coming in and each of them different amounts. Spoke to office manager, was told they would resubmit billing, and now higer amounts on bills coming in.I have never seen an billing office, as disorganized as this one. stay clear!
The doctor and nurses were nice. That’s about it. We were promised care and not to worry about financing that they accepted everyone and would make it possible. Assured me not to worry even though I told them we wouldn’t be approved for Care. We got there and after our $12,000ish plan they said they couldn’t help. So wasted day. Thanks 🙄
Business response:
I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. I have passed the information along to the Regional Manager to address. Thank you for bringing this matter to our attention. Courtney, ADMI
Frequently asked questions about Aspen Dental - Springfield, MO - Glenstone Ave
How is Aspen Dental - Springfield, MO - Glenstone Ave rated?
Aspen Dental - Springfield, MO - Glenstone Ave has a 4 star rating with 917 reviews.
When is Aspen Dental - Springfield, MO - Glenstone Ave open?
Aspen Dental - Springfield, MO - Glenstone Ave is closed now. It will open on Monday at 8:00 a.m.