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Aspen Dental - Springfield, MO - Glenstone Ave

4.0
  • Springfield, MO

About this business

Location details

3842 S. Glenstone Ave, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:30 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.0917 reviews
Gail Brockman-Spells's profile image
Gail Brockman-Spells 
6 years ago

Barbaric. Never again. Not on my life. Horrible. Terrifying. 

Cheyenne Smith's profile image
Cheyenne Smith 
6 years ago

First and foremost they made me get approved for credit had two teeth extraction. Last Tuesday suffered all week from excruciating pain. Major swelling, throat hafe way closed up. Went to er Friday. Found out alot of swelling in my sinus, swelling bad on left side of face and jaw. I had a infection move into my jaw bones n joints. Taking antibiotics the er actually took care of my pain temporary to get me back to the dentist. Come on asmorning no help told I'm eating ibprophen, motion, tynol enough to od. Takes gauze w... read more

Jerry W Blevins's profile image
Jerry W Blevins 
6 years ago

Many ways I did not have a good experience. 

Business response:

I am sorry to hear this, Jerry. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI 

Kayla Fischer's profile image
Kayla Fischer 
6 years ago

The people are nice. That’s the only thing good I have to say about this place. My husband and I get bills with random charges on it ALL the time. We call and they “take care of it” quickly. It’s been 4-5 times now for both my husband and I am done getting charged for services I didn’t even get! If it happened once, no big deal. Mistakes happen. But it is EVERY time we go in there now. I just got a bill yesterday in the mail for 8/04/2017!!! And it’s due today? Fishy right??? It said” your insurance ended up not covering it”... read more

Business response:

I am really sorry to hear this, Kayla. I will inform the management team and have them address this. Thank you. -- Kelsey, ADMI 

Larilyn Cooley's profile image
Larilyn Cooley 
6 years ago

This place is a joke. My husband went into today to get a just tooth removed hes been in pain for weeks and just now was able to get an opinion instead of helping him they left him with a list of charges up to 4 grand over ONE tooth... one tooth. hes still pain and his schedule is crazy so we dont know when he'll be able to get another appointment to get the tooth removed. 

Business response:

I am sorry your husband did not have a good experience, Larilyn. I will pass this information to the management team. -- Kelsey, ADMI 

Fang Pickett's profile image
Fang Pickett 
7 years ago

Had a terrible experience on this visit. I broke a tooth off at the gum and wanted something done... Guess what, I still have the tooth they looked and that was it.. should have offered a bridge or something. staff wasn't polite and was almost rood 

Business response:

I am sorry to hear this, Fang. I will certainly pass this information along to management. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI 

Linette M Sutton Young's profile image
Linette M Sutton Young 
7 years ago

I had bridgework done after this office told me my portion after insurance would be about $1K. i paid my "portion" and a month later got a $4K bill from Aspen. Turns out i was a couple months shy of the end of my waiting period for insurance coverage. This was Aspens mistake, they admitted it was their fault. I called and called trying to get this settled and no one would ever call me back. Nearly a year went by before I finally spoke to a corporate level manager who told me the balance due was just over $2K and offered to ... read more

Sam Henning's profile image
Sam Henning 
7 years ago

Nice people but way too expensive even with coupon discount! 

Pattie Hunter's profile image
Pattie Hunter 
7 years ago

I'd give them a negative 100 if I could. In Feb 2018, my 88 year old dad went there because he needed to be medically cleared before starting cancer treatment. All he wanted when he went into the Springfield location was tho have the bad teeth pulled and verified there was no infection in his jaw. The dentist there talked him into $1800 partials. They never fit right and so he didn't wear them. My parents paid IN FULL FOR THE PARTIALS THAT MY DAD DIDN'T REALLY WANT AND NEVER NEEDED! Now they been billing him $42 which they s... read more

Business response:

Hi Pattie, I'm so sorry to hear this.I will certainly pass this information along to the staff, so they can address your concerns. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. Tammy ADMI 

Frequently asked questions about Aspen Dental - Springfield, MO - Glenstone Ave

How is Aspen Dental - Springfield, MO - Glenstone Ave rated?

Aspen Dental - Springfield, MO - Glenstone Ave has a 4 star rating with 917 reviews. 

When is Aspen Dental - Springfield, MO - Glenstone Ave open?

Aspen Dental - Springfield, MO - Glenstone Ave is closed now. It will open on Monday at 8:00 a.m.