Aspen Dental - Stockton, CA (Sherwood Mall)

Rathana N Heart C. 

on Yelp

9 months ago

Lots of Cross Contamination. Overcharging $$$ the dentist assistant took 15-20 mins to get my xray done. lots of retakes Place is dirty. 

Pradeep C. 

on Yelp

10 months ago

Stay away from them. Overcharge for routine cleaning. over $2000 out of pocket for simple and routine that is covered fully somewhere else. 

Adam A. 

on Yelp

a year ago

After waiting for two weeks, I was existed to come in to pick up my upper and lower partials, but the Manager Beatrice refused my service for a bill she did not follow up on and told me, I MUST SIGN OR NO SERVICE, WOW. I am disabled person who lives on a very tight budget who doesn't like surprises and my body started to get flushed when she refused me to get my partials until I singed a piece of paper to her liking and get her out of her mess up. But the contract had already been signed two weeks ago beforehand and sealed... read more

A M. 

on Yelp

a year ago

Stay away they are not for patient care . They do not provide any information up front they just hit you with bills. They assure you everything is covered thru insurance but only very eligibility not benefits before hand . No stars but had to put something. Wasted 2 hours of work for nothing! 

Sandy G. 

on Yelp

a year ago

They false advertise for implanted single denture on web site advertising 7240 for most denture single implanted denture but their estimate after visit was 22640 that's a huge difference. Also lied to me I paid 163 dollars for a panel of X-rays and they took only 1 photo because as I am sure many walk out after the bait and switch is pulled as I did requested a call and she said after I asked that I could pick up my X-ray as I have made another appointment with another facility but when I got there the front desk said it had... read more

Jennie M. 

on Yelp

a year ago

worse service ever and I didn't even make it to appointment. 7:30am I called to schedule appointment. lady told me they will be calling me back to schedule.. didn't receive a call. 1 hour later I called back and was told the office opens at 9am. you will get a call then. it got to 11am and I called and the lady didn't want to help me. she said she's going to see if I can be "scheduled" . put me on hold and never picked up the phone until the phone eventually hung up. I called back and she refused to even answer the phone. as... read more

Patricia D. 

on Yelp

2 years ago

The way I was treated in the office caused me to say "you present a beautiful facade but that is all you have". Do not be fooled by the facade. You are a mere number in their eyes. They sent me on a wild goose chase around town and then refused to accept what my previous office sent them. I spent my time, automobile gas, persuasive charm to obtain exactly what they told me to get and when I went back to the office the receptionist acted like it was the first time she ever saw me. 

R C. 

on Yelp

2 years ago

This is for the Stockton office 1. Floors and bathroom were visibly soiled, I can't imagine how dirty instruments must be. 2. Front office is rude not very friendly or helpful 3. Waited 1 hour after appointment time to be called to be seen, then waited longer in dentist chair. Appt was 8am, called to back at 9:05 no work performed and left @10:30. 4. Nothing was done but x-rays but was being told that I needed additional services. All staff seem to be novices in their positions. This is not a well run establishm... read more

Lyda C. 

on Yelp

2 years ago

Don't waste your time coming here! Not the greatest service. Better off going somewhere else.