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Aspen Dental - Sumter, SC

4.3
  • Sumter, SC

About this business

Location details

1257 Broad Street, Sumter, SC, 29150, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.3924 reviews
Paul Smith's profile image
Paul Smith 
6 years ago

Keep scheduled appointments 

Business response:

I'm so sorry you did not have a positive experience, Paul. I will certainly pass this information along to the staff, so they can address your concerns. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. — Tammy, ADMI 

David Capps's profile image
David Capps 
6 years ago

Finish what you started before you charge more. Still never got my work completed correctly and yet I got billed after being told to return to get it corrected. Dr. Dixon is a great man and honorable, the lady up front not so much. He said to come back and I will fix your partial at NO COST because I was out sick and missed the appointment. Missed 2017-Dec , returned 2018 Jan only to be told it was a new year and the deductible had to start over? then never got to see him and still have misaligned upper. Now I am getting col... read more

Business response:

I am sorry to hear this, David. I will certainly pass this information along to management, requesting the account be reviewed and you be contacted. — Kelly, ADMI 

Nancy Taylor's profile image
Nancy Taylor 
7 years ago

Appt. was 50 minutes ago! 

Business response:

Thank you for bringing this to our attention Nancy, I am so sorry to hear about your extended wait. I will certainly pass this information along to management. Thank you — Kelly, ADMI 

Jackie Stoltzfus Taylor's profile image
Jackie Stoltzfus Taylor 
7 years ago

I was looking forward to my visit... but I was so disappointed... they were 45 minuets behind schedule with no explanation, my husband discovered after having conversation with other people in the waiting room that 4 different people had the same time as we did... they were very secretly about their process... we went for a cleaning and never had it .... 

Business response:

I am sorry to hear you had such a long wait Jackie, I have passed this information along to management. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI 

Tashia China's profile image
Tashia China 
8 years ago

I would love if the billing clerk will call me back ever since July 27th is the last time I had communication with Aspen Dental. Im losing patience all I want is to get my teeth extracted. If I dont hear anything with 24 hours Ill take it as my services are not needed 

Ashley Hendrix's profile image
Ashley Hendrix 
8 years ago

These people will set you an appointment for a month in advance then cancel it without letting you know. They will tell you that if you don't confirm your appointment they will cancel it. I set my husband's appointment a month ago and when I called today they tell me that they canceled it because we didn't confirm. We didn't get a phone call, email, or text to try to confirm the appointment. Now my husband has to sit with a broken tooth, that he has had for a month now, until I can figure out where else to take him. We have ... read more

Candace Hudson's profile image
Candace Hudson 
8 years ago

Never again. It's a scam. Very nice but I guess you have to be to try to scam money out of people. 

Candace Durham's profile image
Candace Durham 
8 years ago

Never again. It's a scam. Very nice but I guess you have to be to try to scam money out of people. 

Johnnie Bowen's profile image
Johnnie Bowen 
8 years ago

I went there as the upper mollar that is bad has an abscess that since starting the new antibiotic has grown double in size and my calls there today and their emergency line went unreturned after messages left. Very dissatisfied. Very disappointed in lack of care. 

Frequently asked questions about Aspen Dental - Sumter, SC

How is Aspen Dental - Sumter, SC rated?

Aspen Dental - Sumter, SC has a 4.3 star rating with 924 reviews. 

When is Aspen Dental - Sumter, SC open?

Aspen Dental - Sumter, SC is open now. It will close at 5:00 p.m.