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Aspen Dental - Taylor, MI
- Taylor, MI
About this business
Location details
22010 Eureka Rd, Taylor, MI, 48180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Computer/scheduling system has been “down” since I made my appointment a month and a half before this posting. I get it, it happens. Still down when we came in today. I scheduled an appointment for an exam and cleaning. My teeth are in good condition, and I get regular check ups, just wanted a new place. Went in, had a very thorough set of x-rays, herded to an exam room. Room not very private, was with another adjoining room, and I could hear everything. got a very thorough exam, but the hygienist was rough, much more so tha... read more
Your falsely charging new patients for exams and X-rays that are stated to be Free. For 4 months you and your staff keep lying about canceling out charges every time a call is placed. Trust me, the Better Business Bureau will be getting detailed information and screenshots. Your trying to ruin people’s credit. DO NOT GO HERE! FALSE ADVERTISING ON FREE EXAMS AND X-RAYS! SCAM!
Business response:
I am so sorry Ash; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
close the doors never open them again
Business response:
Hi Roddy, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
Cost extra to be comfortable . No Valium, no laughing gas
Awful billing process. They twice incorrectly billed me. Husband went and had a tooth pulled on Thursday before Memorial Day. Went back the following Tuesday, waited for an hour and a half before walking out. They said he had to be considered a walk in. He was an emergency based on extraction the Thursday before. Don't every trust they are doing and billing what they are supposed to.
I’m sorry but all I can say about this place is HELL NO. Waited an hour and a half PAST my scheduled appt. free exam and x-rays? Yeah, because they didn’t even do an exam and the x Ray was of FOUR teeth. Last time I checked, a full exam and set of x rays meant they actually x Ray ALL of your teeth and check your whole mouth! I was then told nothing could be done for one of my teeth. I went to a different dentist the same day. Not only did the other dentist fix it like new, he said that he has had several patients having the... read more
Business response:
I am sorry to hear this, Nicole. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
very unfair to there employees, alot of favoritism, and people dont want to work and help patients they just complain. unprofessional atmosphere. dont recommend
Frequently asked questions about Aspen Dental - Taylor, MI
How is Aspen Dental - Taylor, MI rated?
Aspen Dental - Taylor, MI has a 4.1 star rating with 915 reviews.
When is Aspen Dental - Taylor, MI open?
Aspen Dental - Taylor, MI is closed now. It will open tomorrow at 8:00 a.m.