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Aspen Dental - Washington, MO
- Washington, MO
About this business
Location details
3155 Phoenix Center Dr, Washington, MO, 63090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I think the people at Aspen dental are awesome ,the girls are great and Dr. Lowe the dentist is a wonderful man and Joe Joe I just love him I would recommend this dental office to anybody
First set of dentures didn't live up to the expectations the price tag set. The staff went straight to work fixing things, answering questions and making sure I was happy every step of the way. It was worth the wait! I saw the dentist initially but his assistant Kati, and the lab tech Joe handled the remake and took great care of me! I highly recommend this office to anyone that needs dentures. A+
I was very impressed with my experience at Aspen Dental. The professionalism and quality of work was top notch. Every employee I spoke with displayed genuine compassion. I would highly recommend this office.
took them two hours to call my name. I do not think it is a professional office, not the best service. pretty bad when your getting X-rays and the walls in the room are all scuffed up and has gouges in it. if the place looks bad, that tells you how the service is.
Business response:
I'm sorry that your experience didn't live up to expectations, Sherry. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
Okonoboh Sydney is a DMD At Aspen in canton Georgia he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can... read more
Went in for an appointment for a toothache on a Friday. I was given options about how to handle the infection under my tooth and told I needed to act quickly. The doctor told me I would get antibiotics and that would start the process on getting rid of the infection. After I left my appointment the doctor forgot to send my prescription over to my pharmacy. When I looked online I saw the business was closed. Fast forward to Monday my infection got worse and my face swelled and I had a golf ball sized pocket in my cheek. When ... read more
Business response:
Hi Austin, I really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that I have read your review and will address concerns with the team in Washington with an eye to improving experiences for others. Thank you. - Dawn, ADMI
If I could give ZERO stars I would. DON'T get MOTTO liners at WASHINGTON, MO location! This location is not accountable at all & won't stand behind the treatment you pay for. if considering liners, please read till the end to make informed decisions. I often had appt that led nowhere. The staff's disorganization is almost scary- you sit down they call you by the wrong name, once they said so you're hear for an extraction-?!? Worst of all, after all that money & time when I finished the aligners, I can't get a final retainer.... read more
Business response:
I'm truly sorry to hear this, Melissa, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
This office is as mismanaged as anything I have ever seen. I had a 9:15am appointment but was not taken back to the exam room until after 10am. I had xrays done, the doctor then came in with me & discussed what needed to be done, for which I agreed. It was at this time I was informed that no dental cleaning or cavities could be done, the root canal was understandable. I spent 2 hours, left the office at 11:15am after arriving at 8:55am, in this office for nothing to be done. The manager didn't really seem to care as she was ... read more
Business response:
I'm so sorry to hear this, Kyle. The Customer Service Team would appreciate the opportunity to learn more about this:1-866-767-0890. - Mitch, ADMI
I went to Aspen Dental in Washington on Wednesday to establish care and to have a red spot on my gums looked at. I left with a $5000 treatment plan. They said I had 5 cavities, gingivitis, needed a gum graft for the red spot and clear aligners (that I could be scanned for and get right in the office.) I was told my tooth would fall out if I didn’t see the specialist for the gum graft. The dentist was maybe with me 4 minutes and it just felt really off. Today I got a second opinion and had zero cavities, no gingivitis, don’t ... read more
Business response:
I'm sorry to hear you didn't have a pleasant experience, Lindsay. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Frequently asked questions about Aspen Dental - Washington, MO
How is Aspen Dental - Washington, MO rated?
Aspen Dental - Washington, MO has a 3.8 star rating with 765 reviews.
When is Aspen Dental - Washington, MO open?
Aspen Dental - Washington, MO is closed now. It will open on Monday at 8:00 a.m.