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Aspen Dental - Waterbury, CT - Chase

3.8
  • Waterbury, CT

About this business

Location details

188 Chase Ave, Waterbury, CT, 06704, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 5:30 p.m.
Wed08:00 a.m. to 5:30 p.m.
Thu08:00 a.m. to 5:30 p.m.
Fri08:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
3.8440 reviews
Ilya Babadzhan's profile image
Ilya Babadzhan 
6 years ago

I would like to leave no stars if I could. I've been to a lot of dentists in my life, but this is the scariest, money hungry establishment I've ever been to. They actually have a "financial adviser" that you sit down with after the initial x-rays and dentist / hygienist exam. I have OK teeth - some need fillings, granted, but the figure they've quoted me made me gag - $17,000!!!! I should have walked out right there and then, but hygienist made up a story that I have severe case of periodontitis and all my teeth will fall ou... read more

Business response:

I'm sorry that your experience didn't live up to expectations, Ilya. We value your feedback, and I will pass your message along to our Patient Satisfaction team. - Emily, ADMI 

Russ Lynn Lynn Williams's profile image
Russ Lynn Lynn Williams 
6 years ago

the worse dental experience ever ! started out with an appt. to get a tooth fixed turned into an all day affair!! 41/2 hours later tooth filled and after an hour of leaving my child was in excuating pain on a Friday afternoon!! only to be told he would have to be referred to a endontist specialist for a root canal !! which I dont think he needed until the dentist dug the whole to the nerve !! when I called back to get some resolution, I was told that the Dr. would have to call me back ... never did !! Although the reception... read more

Vishal Ramadhar's profile image
Vishal Ramadhar 
6 years ago

the Worst dentist you can go to 

Jeanne-Joseph Green's profile image
Jeanne-Joseph Green 
7 years ago

They never addressed the issue I was having. they made it worse 

Business response:

I am sorry to hear this, Jeanne-Joseph. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI 

Lisa Pellegrini's profile image
Lisa Pellegrini 
7 years ago

I went in for a partial replacement and walked out with a work-up estimate for 15k-20k. It is a scam. 

Business response:

I am sorry you did not have a positive experience, Lisa If you would like to discuss further, please call me at (315) 454-6000 extension 201791. I will be happy to speak with you. — Tammy, ADMI 

Mohini Shivani Ramadhar's profile image
Mohini Shivani Ramadhar 
7 years ago

 

Melissa Violette's profile image
Melissa Violette 
7 years ago

My bottom plate is totally wrong. The humans teeth are not even. The teeth are pushed back and gum part is too big. I have an appointment on Friday the 4th to discuss this and get them fixed. I am very disappointed with the way they came out. I already have a sore and can't even wear them. 

Business response:

I am sorry to hear about your troubles, Melissa. I hope your appointment goes well on Friday. I encourage you to talk with the doctor and office manager about your dissatisfaction at that appointment. If I am able to help you in any way, please call me at 315-454-6000 ext 201802. Thank you! -- Kelsey, ADMI 

Dorothy Kelly's profile image
Dorothy Kelly 
7 years ago

I switched to the office in Waterbury because the Dental Hygienist in Danbury was brutal. I complained but to no avail. I was there at 8:50am and was not taken for ex rays until 10:20. Day in a room until 10:40 at which time I sought out someone. Finally they examined my teeth but I had another appointment else where so I could not stay for another hour to have my teeth cleaned. I had to reschedule!! Great service huh? 

Business response:

I am sorry to hear this Dorothy, I will certainly pass this information along to management, If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI 

Lisa Ann Pytka's profile image
Lisa Ann Pytka 
7 years ago

My husband went into get one filling replaced. He came out with a $20,000.00 Bill this is not a joke. They performed at least 30 different diagnostic test on his teeth. They then Sat him down and said let's talk business. It will be $20,000.08 dollars for all your dental repair. He almost fell over and said I only needed a filling. Needless to say his tooth is still not fixed and we did not get it fixed. Scam artist in this chain. Anyone wanting to see the ridiculous bill I will be putting on my Facebook page. Awful! 

Frequently asked questions about Aspen Dental - Waterbury, CT - Chase

How is Aspen Dental - Waterbury, CT - Chase rated?

Aspen Dental - Waterbury, CT - Chase has a 3.8 star rating with 440 reviews. 

When is Aspen Dental - Waterbury, CT - Chase open?

Aspen Dental - Waterbury, CT - Chase is closed now. It will open on Monday at 8:00 a.m.