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Augustine Landing
- Retirement Homes
- Jacksonville, FL
About this business
Location details
10141 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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My mom has lived there for 7 years. Great caring managers and delicious food in the beginning, but in the last couple of years, management, meals, and genuine caring have gotten worse as prices have risen. It looks like they are cutting corners in the kitchen. Mom complains that the meals are not appealing in terms of flavor and presentation. Edges of the dining tables are sticky every time I visit. Housekeepers on cell phone while cursory vacuuming and bathroom cleaning. Recent outbreak of Norovirus with 40 residents going ... read more
Business response:
Hi - I'm Katie, I work at Holiday Retirement's Home Office in Oregon and I just read your review. First, thank you so much for your sincere feedback. I find the portion about the community's cleanliness and management attitude toward residents particularly troubling and would like to help escalate the issue. Would you be willing to call Resident Relations at [removed] to voice your concern personally? I've alerted them to your feedback, but would appreciate first-hand details to help them find the best course of action. Than... read more
Frequently asked questions about Augustine Landing
How is Augustine Landing rated?
Augustine Landing has a 3.9 star rating with 255 reviews.
When is Augustine Landing open?
Augustine Landing is open now. It is open 24/7.