Auto Boutique

GuruDYNBSG 

on Cargurus

a year ago

Vehicle listed 2 weeks ago was actually not available. Still listed online, but you can’t buy it. Sales folks then just use it to try and sell you other stuff they have. 

Rena 

on Cargurus

a year ago

This was literally the most poor excuse for an online auto dealer that we have ever dealt with. We have purchased 10 vehicles from Online auto dealers over the last several years, and it has always gone extremely smoothly. If I could give this a negative rating, I would do that. We called numerous times, and were forwarded to some foreign country to talk to people that could barely speak English we kept telling them we wanted to talk to someone from the Ohio dealership where the car was located, and they kept telling us they... read more

kevin 

on Cargurus

a year ago

This car has a broken moonroof and unreported damage. I contacted dealership asking if the moonroof was broken and after 4 email exchanges I still couldn’t get an answer. Several days later I drove across town to see/test drive it. They couldn’t find it. Eventually they did but I couldn’t test drive because… broken moonroof. Also front fender/ headlight / hood damage that wasn’t reported. The salesman gave me an “oh well” and went back in and helped another customer. Not even an attempt to show me comparable vehicles. Avoid ... read more

Cotyroberts23 

on Cargurus

a year ago

Honestly. Worst dealership I have dealt with. they didn’t want to strike a deal or talk. I had to keep calling them over and over. They called back a week later . 

GuruD53GRK 

on Cargurus

a year ago

Hard to speak with someone. They did not seem to want to help. They did not seem to want to make a deal. I had to keep asking and calling for information. They responded 1 week later with an offer that was 3500 below there initial offer. 

GuruD7L5L 

on Cargurus

a year ago

I called to ask a few questions about car and the woman asked for my email address and phone number. I told her I didn't want to share it and hung up. Over the next 4 days they called me everyday asking when I was coming in and if I was still interested in the car. They must have gotten my number off their caller id. I told the Woman twice that I didn't want them calling anymore and she just kept calling anyway. I decided to go see the car in person since I couldn't get any answers out over the phone without a lot of hassles... read more

Ricardo 

on Cargurus

a year ago

We had decided we were going to purchase a vehicle for 13,500 we were instructed to wait in the waiting area and a manager will be out to close the deal. After waiting for hours (2-3) in said waiting room we get back to the managers office and we see the price of the vehicle 15,333.33 mind you the vehicles listed price is 13,500.00. The manager starts breaking down the pricing of the vehicle and she says $550 for a “dealer fee” that “every car gets a paint sealer to protect the paint” we had 15k with us and she said there’s ... read more

Anonymous 

on Cargurus

a year ago

They were unable to provide me with any information about the condition/quality of the car, and any know defects 

Larry 

on Cargurus

a year ago

Seriously poor communication. Contact seems to be made third party by a call center speaking very heavily in hard to understand accents. Asking irrelevant questions to qualify buyers and asking about vehicles to place buyers in is a waste of time because I wanted to purchase the vehicle and they couldn’t answer any questions making the online buying potential a complete loss