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Auto Boutique
- Used Car Dealers
- Columbus, OH
About this business
Location details
1800 Georgesville Square Dr, OH 43228, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I called to ask a few questions about car and the woman asked for my email address and phone number. I told her I didn't want to share it and hung up. Over the next 4 days they called me everyday asking when I was coming in and if I was still interested in the car. They must have gotten my number off their caller id. I told the Woman twice that I didn't want them calling anymore and she just kept calling anyway. I decided to go see the car in person since I couldn't get any answers out over the phone without a lot of hassles... read more
We had decided we were going to purchase a vehicle for 13,500 we were instructed to wait in the waiting area and a manager will be out to close the deal. After waiting for hours (2-3) in said waiting room we get back to the managers office and we see the price of the vehicle 15,333.33 mind you the vehicles listed price is 13,500.00. The manager starts breaking down the pricing of the vehicle and she says $550 for a “dealer fee” that “every car gets a paint sealer to protect the paint” we had 15k with us and she said there’s ... read more
They were unable to provide me with any information about the condition/quality of the car, and any know defects
Seriously poor communication. Contact seems to be made third party by a call center speaking very heavily in hard to understand accents. Asking irrelevant questions to qualify buyers and asking about vehicles to place buyers in is a waste of time because I wanted to purchase the vehicle and they couldn’t answer any questions making the online buying potential a complete loss
If I could give zero stars I would. Horrible experience from start to finish. Bought the car on a friday with the plan to pick it up tuesday. Salesman was having it detailed, tires rotated, and window chip repaired. No one would return my calls tuesday morning. Finally just went to the dealership, salesman acted like he had no clue why I was there and service hadnât touched the car. Manager came out and said he would get the car detailed and deliver it to my work that day. And that he would reimburse me to get the windshie... read more
Asked for additional pictures and never received them. Now there won’t stop emailing me about every car on the lot.
My friends drove me all. The way over 100miles to dealership. Everything was OK until I met the financial manager. And they run my credit, and told me. The bank won't approve 8000 loan because they believe I can't pay. Which I was making a $10,000 down payment. I said cool I will increase to 15,000$ down payment. They still said no and I. Asked the financial department if they can. Use my details and use the company to. Help me., they still. Said no, since the bank has not approved they can't help. Meanwhile I had a pre appr... read more
Trash, how can you call and make an appointment to see a car. I live an hour away, which I told the lady. She said yes it’s in our inventory. I get there and she took my license and insurance. She placed me at the salesman. He went to go get the car pulled up and to find out they sold the car to another dealership 7 minutes away. Horrible communication.
If I could give this place zero stars, I 1000% would. They will outright lie to your face about a car to make a sale. I brought someone who has worked on higher end cars his entire life to help identify problems (they were unaware of his expertise) and they lied about brake rotors needing replaced and other things. They also have no real idea about the cars they are selling. As I reluctantly agreed to pay a price for a vehicle, they made me wait over 3 hours to buy a car IN CASH. They don't treat you with respect and I would... read more
Frequently asked questions about Auto Boutique
How is Auto Boutique rated?
Auto Boutique has a 4.5 star rating with 7,918 reviews.
When is Auto Boutique open?
Auto Boutique is closed now. It will open tomorrow at 11:00 a.m.