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AutoStar Transport Express
- Miami, FL
About this business
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I used Montway recently to transport my trade-in vehicle from CO to WA and bring my new vehicle from WA to CO. I think they are middlemen and use other companies for actual transportation. The truck driver assigned to me was awesome. His name is Paul and he works for a different company. He was very professional and polite. He was on time and always kept me informed via phone and text. So my experience with the actual transportation was very very positive. Thanks, Paul! Now the experience with the folks providing quotes and... read more
Business response:
Hello Jawad, Thank you for the feedback. Glad to hear the driver did a great job. When booking with Montway, we offer two primary payment methods. Billing and Cash on Delivery (COD). You can learn more about them here... ( https://www.montway.com/help-center/cost-payment-cancellation-policy/how-do-i-pay-for-my-car-transport/) ). You can confirm your payment details in your order confirmation email. Our team is also available to help clarify payment information. I'll have our team review the documentation as we always wa... read more
This is my second time using Montway. I needed my car transported across country during the pandemic and Montway did an excellent job matching me with a professional driver at a very reasonable price. My car was delivered fast and in perfect condition. Communication with both Montway and driver was excellent..
Business response:
Happy to help any time, Pat. Thanks for choosing Montway for professional car shipping services.
I feel Montway is a great deal and everything comes exactly as advertised! They were very clear about the timeline of events and followed up with me many times leading up to my car’s departure.
Business response:
Thanks for the review, Adam. Communication is essential to our services. Happy to hear we could deliver. Have a great day!
This was my first experience shipping a car and it was flawless from the time I called to the time the car was picked up to being dropped off with my mother was absolutely delightful the only problem I had is there was no license plate on it when it arrived but it was a paper plate so I’m sure it just blew off which is no fault of the driver he was kind he was courteous he was safe wearing a mask while we were talking so the whole experience I would say I get five stars absolutely and I would use them again
Business response:
Thank you for the great review. Holly. Sorry to hear about the plate issue. Loose objects are prone to falling off in traffic. Something such as a plate can be easy to forget about. But if you ship in the future, something to keep in mind. We would recommend removing loose objects from the vehicle and taking them with you separately. Happy to hear everything else was great. If we can help with anything else, just let us know.
My wife and I moved from Hartford CT to Portland, OR. Shipped 2 newer vehicles. Service was great on the Montway side, and also good once the job was handed off to the actual shipper/truck driver. Driver requires cash payment upon deliver of vehicles, which was a red flag to me, but decided to go for it and it all worked out fine. Would definitely use them again.
Business response:
Thank you for the feedback. I'm sorry to hear there was a payment issue. We offer two payment methods for orders. It looks like you chose our Cash on Delivery method, which indicates that cash payment is to be made to the driver at the time of delivery. We also offer the option to pay in full with a credit card. If you ship again in the future, don't hesitate to speak with our knowledgeable staff on payment type specifics. As the payment method must be finalized before a carrier is dispatched. Have a good one!
Our car came one day later than promised. (I'm not talking about their delivery window. We got confirmation of a day, and it came one day after that.) But I would use them again.
Business response:
Thank you for the feedback. Safety is the most important aspect of auto transport. Due to this, all delivery dates are an estimate as delays may occur for a variety of reasons. If we can assist with anything else, please let us know. Have a great new year.
Was not sure who to pick,this was my first time.I’m so happy for this service from Montway Auto Transport.The driver was the best and I would definitely use them again.
Business response:
Thanks for choosing Montway. We're happy we could help with your shipping needs!
Excellent experience with very patient and knowledgable drivers. They were willing to wait and give advice when my card was having issues on the day it was getting picked up and dropped off, their extreme patience was much appreciated.
Business response:
Thanks for the review, Nikolai. Not everyone ships a car every day, so our team is here to help in any way possible. Have a good one!
Montway is now the only transport company I will call to transport any vehicles I am buying or selling. I have used them on multiple occasions for the transport of my personal vehicles and they have never failed me. I was a little bit worried about this particular transport because it took a little longer than expected to get a driver, however, the driver who transported my vehicle this timwwas excellent with communication and delivered the vehicle right on time. I highly suggest Montway as their prices are very competitive ... read more
Business response:
Thanks for the comments, Lee. We're always happy to deliver professional service every time. Looking forward to the next transport.
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,969 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open tomorrow at 10:00 a.m.