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AutoWorld of Conway

4.5

About this business

Location details

5333 SC-90, Conway, SC, 29526, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.52,679 reviews
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Richard F Smith Sr.'s profile image
Richard F Smith Sr. 
recommend  Recommended
12 years ago
Sean Campbell's profile image
Sean Campbell 
a month ago

After leaving a glowing review of our vehicle purchase last year, I'm sorry to say we had to delete that 5 star review and replace it with this 1 star review. We've been loyal service customers since purchasing our vehicle, even having any suggested repairs done at the location. We recently had $1000 of suggested service performed. It was a lengthy repair that involved several compenents to be removed and replace during the repairs. 2 weeks and less than 100 miles later, the car burned to the ground, 1 mile from the dealers... read more

Business response:

Hi Sean. Thank you for taking the time to share your experience. We are truly sorry to hear about what you went through and the stress that this situation has caused. A vehicle fire is not only unexpected but also frightening, and we are grateful most of all that no one was injured. We recognize how frustrating it must have felt after being a loyal customer and entrusting us with your service needs, only to face such a difficult outcome. It’s clear from your message that our communication during and after the incident did no... read more

N.I. B. Campbell's profile image
N.I. B. Campbell 
a month ago

After leaving a glowing review of our vehicle purchase last year, I'm sorry to say we had to delete that 5 star review and replace it with this 1 star review. We've been loyal service customers since purchasing our vehicle, even ha ibg any suggested repairs done at rhe location. We recently had $1000 of suggested service performed. It was a lengthy repair that involved several compenents to be removed and replace during the repairs. 2 weeks and less than 100 miles later, the car burned to the ground, 1 mile from the dealers... read more

Sean Campbell's profile image
Sean Campbell 
a month ago

  AI Mode All Shopping Short videos Forums Images Videos News Web Maps Books Flights Finance Search tools Feedback AutoWorld of Conway 4.6(2.1K) Used car dealer in Horry County, South Carolina‧Open  546+ Overview Reviews Vehicles Photos About By owner Google review summary 4.6 (2,117) People say this used car dealer offers a wide selection of quality, pre-owned vehicles, including classic cars. They highlight the fast and efficient service, and the helpful and knowledgeable staff. They also l... read more

Brigitte Bland's profile image
Brigitte Bland 
a month ago

BUYER BEWARE!! Last fall, I was in need of a vehicle and needed it by the end of that day. I was limited on time because I had to go back to work the next day, out of town. My salesman was a lot of help and very patient, but I am not pleased with the company. I always said I would never buy a vehicle from them because it hurts bad things about them years ago. Since I was in a hurry and they had a vehicle there that I was interested in, I agreed to go. Of course, it was an older vehicle, so I was unable to get it financed wi... read more

Business response:

Hi Brigitte. We appreciate you taking the time to share your experience, though we do want to clarify a few important points for accuracy. The area you mentioned where vehicles “didn’t pass inspection” is reserved for our wholesale vehicles. Customers are always informed that these vehicles may have some issues, and they are encouraged to perform their own third party inspection before purchase. That said, these vehicles are inspected to ensure they are safe to drive and are offered as a more economical option compared to a ... read more

Leslie Causey Martin's profile image
Leslie Causey Martin 
4 months ago

I have never had a worse experience with a car dealership, and my experience stems only from looking at their inventory online. Hannah sent a text and called multiple times. I replied “stop” as prompted by the text message and yet her calls continued. I called, asked for Hannah, and explained that I was not interested in purchasing a vehicle. Her response was completely unprofessional as she told me that I was clearly interested at one time. I explained that I didn’t realize that browsing their website would result in daily ... read more

Business response:

Hi Leslie. Thank you for your feedback. While we genuinely understand your frustration, we’d like to offer some clarity on what took place. You submitted your contact information through an online form requesting vehicle details, which initiated our standard follow up process. You were contacted once before your “stop” text reply and once afterward via phone call ,not multiple times as it may have felt. Our intent was simply to respond to your inquiry and provide the information you requested, never to cause irritation or ov... read more

Cayla Colley Smith's profile image
Cayla Colley Smith 
4 months ago

Unless you plan to be harassed and texted non stop by Paulie I would turn around and not go there!! I will say everyone else I have spoken too has been nice but when it comes to Paulie if you don’t do it the second he texts you then he will threaten to get the car back!! All of my stuff had been in processing he texted me at 4:57 about me speaking to the bank. I was working and didn’t get off till 9:30 the bank was closed at 12:50 while I was working he texted me again about the bank which I had already planned to call aft... read more

Matt Biddington's profile image
Matt Biddington 
6 months ago

Worst experience ever. I got absolutely raked over the coals. Ultimately my fault but absolute snakes there. I’m sick over what they did to me. On a positive note their service department was solid. 

Business response:

Hi Matt. Thank you for sharing your feedback, and we’re genuinely sorry to hear that your experience with us didn’t meet your expectations. If you're referring to the terms of your loan, please know that financing options are based on individual credit, and we always aim to work with each customer to find the best possible terms. We would be more than happy to go over the breakdown of the loan and any questions you may have regarding the process. We appreciate your kind words about our service department, and we’d love the o... read more

Rachel Michelle's profile image
Rachel Michelle 
6 months ago

My boyfriend and I went here to look at a vehicle that was unfortunately not there anymore due to being sold. We took the chance to allow Mark to show us some options based on approval. The first one they brought was an absolute joke and someone clearly keyed all the way down the vehicle. So they brought another one to us and it drove great but had some cosmetic damage on the outside. My boyfriend told Mark that we would purchase the vehicle IF he would agree to buy us some touch up paint that was approximately $15. Once we ... read more

Frequently asked questions about AutoWorld of Conway

How is AutoWorld of Conway rated?

AutoWorld of Conway has a 4.5 star rating with 2,679 reviews. 

When is AutoWorld of Conway open?

AutoWorld of Conway is closed now. It will open tomorrow at 8:00 a.m.