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Avenues at Craig Ranch Apartments
- Apartments
- McKinney, TX
About this business
Location details
8700 Stacy Rd, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Modern, flexible, great for me. I live at Avenues at Craig Ranch in Mckinney, Texas. I have to say I am find of this place, When I first moved in, the first thing I noticed was how up-to-date everything was, The light fixtures, The sleek looking fridge, even the microwave and sink. (I also appreciate having A washer and dryer). My rent is $1,200 per month for two bedrooms, and even though I have hoarded a little, ( Yeah, a little, am I right?) Since my apartment is decently sized, it's still pretty spacious. If you have pets... read more
Pool Pool had algae for over 3 days. Manager did not let people know, multiple people exposed to bacteria and bleach. Manager closed pool but still chose to not let community know. City of mckinney and health department will be getting test results.
Business response:
It is disappointing for us to hear that your experience was anything less than great. The pool did have to be closed to stabilize the chemicals. The Community Manager emailed the residents soon after the service team closed the pool. Please feel free to contact the Community Manager with any additional concerns.
It's nice if you dont look too close Going on 2 years of living here and it is nice if you dont look too close. I took 30 pictures of imperfections when I moved in so they don't try to blame them on me. The valet trash situation is a literal joke, the "notices and fines" do not do anything to stop people from leaving the their 4 bags of trash out. The office leaves aggressive notes warning they'll get fined by the city and "THIS CANNOT HAPPEN!!!!" on people's doors with warnings and nothing ever changes. I've used my patio t... read more
Current Resident The property manager cannot be trusted. She does not take responsibility for her own actions and words. She is comfortable with putting things back on her residents. She doesn’t even try to make things right. At the end of the day all apartment living is the same, it’s proves a roof over your head. Now the research that needs to be done is who is managing my new home. IRT seemed great until now. I know many come here and read reviews before even coming to tour the property. Take this review into deep conside... read more
Find another place After I moved out they charged me for numerous "fees". After I disputed the charges, they sent it to collections. I work for a living and instead of dragging it out I paid the collections company so they would not waste any more of my time. After a few months, the collections company continued to call, even after I already paid! I tried to talk with Veronica to help me since it was her company that employed the collection service, but she never lifted a finger. She will lie to your face and not lift a fing... read more
Business response:
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The current Manager would like the opportunity to discuss this with you. Please reach out to us at (800) 680-7536 at your earliest convenience.
Stay Away!!! I have to give this community one star, zero if it were an option. First off, there are rats all over the complex. There was one dead underneath the stairwell and was left there an entire weekend (Friday-Monday). There was a different management company when I first moved here in 2016, but a new management team came and I’d say to run for the hills because of them. They all have terrible attitudes, from the property manager down to the leasing agents. Whenever you walk into the office, they act as if you are bot... read more
VERY UNPLEASED!!! I want to start off by saying the apartment itself are nice however the headache i have had to deal with with the management and the maintenance in this place is just completely horrible! My move in experience was absolutely ridiculous, a week before our move in date we switched building because the previous tenants did not want to move out which was fine however the day of our move in at 9 am we got a call from nicole that the carpet was not ready ON THE DAY OF OUR MOVE IN!!!! so we had to wait for them to... read more
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at 972-529-2700 so we may assist you in moving forward towards a resolution. Veronica Vijarro Community Manager
going down fast These seemed like nice apartments a year ago, but now the price isn't worth it. The police are always here because of issues. My biggest complaint is the office staff. They are getting ruder and ruder. The main one being a new guy that isn't very professional at all. He should watch how he talks to residents. We pay way too much money to be talked down to.
Extremely Rude Leasing Agent Leasing agent extremely rude and very unprofessional. Being in the customer service industry, you should never lose your cool and start yelling at a tenant no matter what the situation. Unexcusable!
Business response:
We are sorry to hear that you had this experience. In this case please understand that while our leasing agent had to be firm, we would never yell at a resident or customer. But, it is not our policy to release a delivered package to a non-resident. In this case, the resident had not informed us of someone else coming to get the package. Also, if a person is living in an apartment and we are not aware of it, for the resident's security we still cannot release a package to the non-resident. Can you call our office and let us ... read more
Frequently asked questions about Avenues at Craig Ranch Apartments
How is Avenues at Craig Ranch Apartments rated?
Avenues at Craig Ranch Apartments has a 4.2 star rating with 378 reviews.
When is Avenues at Craig Ranch Apartments open?
Avenues at Craig Ranch Apartments is closed now. It will open tomorrow at 9:00 a.m.