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Bacchus - A Bartolotta Restaurant
- Restaurants
- Milwaukee, WI
About this business
Location details
925 E Wells St, Milwaukee, WI, 53202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | Closed |
The service was excellent. All of the entries were excellent. It was a memorable night for our family.
BACCHUS - My favorite restaurant in Milwaukee. Fine Food, great service and elegant clientele. As a business traveller - 40 weeks a year - it is great to find a restaurant with fabulous food and a great staff!
I am writing to express my extreme disappointment with the service my party and I received at your restaurant on Oct 27th.While the restaurant was not busy, the service we experienced was unacceptable, and I feel it is necessary to bring this to your attention. We were looking forward to a pleasant meal, but this experience was far from it. The poor quality of service impacted our entire dining experience.
Business response:
Thank you for taking the time to share your feedback regarding your visit on We sincerely apologize that the service you and your party received did not meet expectations. Your experience is not reflective of the standards we strive to maintain, and we genuinely appreciate you bringing this matter to our attention.
It was the worst experience, it took three hours to actually have dinner, we’ll never be back.
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for the service time and disappointing experience.
The Bar staff, hostess and valet were great. Wait staff was so/so. No one checked to see how our meal was until we were nearly done. I ordered the Black Bass which was undercooked and not edible. The balance of the dish was over salted. My wife had the Venison which we liked very much.
Business response:
Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with our bar staff, hostess, and valet. However, we're disappointed to learn that your meal didn't meet our usual standards. We appreciate your thoughts.
The food and service wasn't up to the level we expect from a Bartolotta restaurant.
Business response:
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet the standards you've come to expect from a Bartolotta restaurant. We value your thoughts and would appreciate the opportunity to learn more about your visit Thank you for bringing this to our attention.
My husband and I have shared our anniversary at Bacchus for many years. This year, the food was outstanding as always, but the service really lacked. The service staff was stressed and it showed. I don’t know if they’re understaffed or what, but it is a significant change from the past. This used to be a five star dining experience from the food to the service to the ambience and beyond. Now I think the only thing that is top-of-the-line is the food. Everything else honestly is lacking for this restaurant compared to the pas... read more
Business response:
Thank you for taking the time to share your feedback about your recent anniversary dinner at Bacchus. We're glad to hear that you found the food outstanding as always, but we're concerned about the service issues you experienced. We take great pride in providing exceptional service, and we're sorry we fell short of our usual standards during your visit.
Disappointed with our visit based on other reviews noting delicious food and good service. Service was poor (we didn’t receive dinner menus for 20 minutes, food orders weren’t placed until 30 minutes after seating as wait staff didn’t come by) and inconsistent either clearing plates promptly or starting to bring our next courses without having cleared our previous course. Overall felt like they were short staffed even with the dinning room only 1/3 of the way full. We did the 6 course tasting menu and had long waits in betwe... read more
Business response:
We sincerely apologize for your disappointing experience at our restaurant. We appreciate your detailed feedback about the service delays and food quality issues you encountered during your visit. Thank you for bringing this to our attention.
Took nearly twenty minutes to even get our drinks or bread for the table, and the restaurant wasn’t any where near packed. Server suggested she would take drinks off the order, never happened. Sequencing of food felt off for the rest of the night. Salads came a bit after the drinks, ordered another set as main course arrived and they didn’t show up for a long time. Took awhile to clear the food and waited almost as long as the drinks for our desserts. Main waitress was very kind, felt like her help was MIA. Not at all what I... read more
Business response:
Thank you for taking the time to share your feedback about your recent dining experience with us. We sincerely apologize that your visit did not meet expectations, especially regarding the service and timing of your meal. We take pride in providing excellent service and food, and it's clear we fell short on this occasion. Thank you for bringing this to our attention.
Frequently asked questions about Bacchus - A Bartolotta Restaurant
How is Bacchus - A Bartolotta Restaurant rated?
Bacchus - A Bartolotta Restaurant has a 4.6 star rating with 3,495 reviews.
When is Bacchus - A Bartolotta Restaurant open?
Bacchus - A Bartolotta Restaurant is closed now. It will open at 5:00 p.m.