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Bay Ridge Nissan
- Brooklyn, NY
About this business
If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
We worked with Gabriel Herrarte, and he was very knowledgeable and patient with all the questions we had for him. He made the whole process very easy.
Business response:
Thank you for your kind review! We are glad that Gabriel took great care of you and ensured your experience with us was as smooth as possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Lei Wang was amazing. From the minute I walked into the dealership Mr. Wang was very helpful and answered all my concerns and helped me pick out the perfect vehicle. Listened to all my questions and answered all my questions. Gave me also a great price on my vehicle return. The rest of the staff was amazing too.
Business response:
Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! Lei will be excited to hear your wonderful words about him, thank you! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car, Safe travels!
I needed to have recall service done on the vehicle and Jack Cheng was very helpful in seeing that it was taken care of. Many thanks as well to the skilled technicians who performed the service.
Business response:
Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Jack will be over-joyed to hear your needs were taken care of for your recall. We look forward to seeing you again when your vehicle is ready for its next service, Safe travels!
Informative dealer with friendly staff. Excellent roster of new cars - complete with options of color and packages.
Business response:
Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Safe travels!
I love this dealership. The reps are friendly and very informative. The service is commendable.
Business response:
Josh, Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!
Akeem is sooo amazing. He did everything he can to make me feel comfortable and helped me get into a new car. Everyone here made me feel at home. Super friendly, helpful, and outgoing. I felt so comfortable coming here by myself as a woman and got taken care of. Thank you guys soooo much. I love my new car. And made new friends at Nissan!
Business response:
On behalf of the entire team at- Empire Nissan of Bay Ridge, congratulate you on your new vehicle and welcome to the family. We are thrilled to gain another loyal customer and to build a great car buying experience. Akeem will be glad to hear you were so pleased with his services, Safe travels!
Gabriel was very great. He helped me and my husband, Lenny, with everything we needed.
Business response:
Margarita, We are delighted to hear that you received exceptional customer service from all our team but especially from Gabriel he will be over-joyed to hear your very kind words. Safe travels and we hope to see you in the future.
Wing the sales rep was great help when I needed to lease a new car. Highly recommend him and the dealership.
Business response:
Thank you for your feedback and review. We are delighted to hear that Wing was able to assist you in finding the perfect vehicle just for you, but your willingness to recommend him to others, thank you. Safe travels.
Lei is a was an outstanding sales person who made my car buying experience seamless and enjoyable. He was knowledgeable, patient and truly listened to my needs, offering valuable recommendations without being pushy. I highly recommend Lei for anyone looking to make a purchase, as he goes above and beyond to ensure customer satisfaction. He even helped me with tailoring my insurance plan to better match my needs and budget. I totally recommend Lei. Hadi N.
Business response:
Hadi, Congratulations on your new vehicle and welcome to the- Empire Nissan of Bay Ridge Family. We are thrilled you chose us for this experience and we realize hat you have several of choices when choosing a dealership, so thank you. Lei will be honored that you added her to your splendid review.
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.9 star rating with 6,005 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is closed now. It will open at 9:00 a.m.