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6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
My rep, Alex, And not just Alex the whole crew there from the guy taking your car to when you leave at the cashier was exceptionally peaceful and productive. I’m Thankful that it went so well
Business response:
Hello, We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Alex is certainly a favorite around here, so it is no surprise that you had a great experience working with him.
From the purchasing of my car in February 2025, with David to the Service with Jo yesterday 8/18/2025, Empire Car Dealership is the BESTEST. I have a would continue to recommend Empire to Everyone. Thanks guys
Business response:
Vega, We are delighted to hear that your vehicle purchase and your vehicle services has been convenient and top-notch with David and Jo! Thank you for your recommendation and we look forward to the next opportunity to serve your vehicle needs again in the future!
The best Nissan dealership. My problem was fixed every time. The workers are nice and also waiting room has coffee machine with every flavor you want. TV and also if you feel boring when you’re waiting you can just go to show room looks around the new car in the building they don’t ask you anything for looking at the show room.
Business response:
Sawney, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.
I've been going to this Nissan dealership location for over ten years to have my Altima serviced. This was my second year with Empire Nissan. Consistently good service during this time. Rod Spodar, Service Advisor, took good care of me and made sure the complicated repair was done right.
Business response:
Kitty, Thank you for your very kind review and continued loyalty to- Empire Nissan of Bay Ridge over 10 years. We are delighted to hear that one of the reasons that you keep coming back to see us is Rod's exceptional service! We look forward to seeing you again when your vehicle is ready for its next service!
Yossef, our salesperson is very good. This is my first time buying our car here in America. He is professional, willing to answer every question, he was sincere, direct, inviting, and honest. We were very happy that Yossef was part of our experience.
Business response:
Hello, Congratulations on your new vehicle. We realize you have several choices when buying a car and thank you for choosing- Empire Nissan of Bay Ridge. Yossef prides himself on providing customers with top notch customer service and a stress-free buying experience. We look forward to seeing you again in the future.
The Service Department always goes above and beyond, Service Manager, Carmine Pennella & his Technician, Anthony Scuderi never let me down from start to finish they k ow they're Nissans, I was shocked to learn that the Technician is not only ASE Certified, but General Motors Factory Certified & Nissan Factory Certified! Wow Carmine knows what he is doing..... period. You need Service see Empire Nissan of Bay Ridge Service Department, Carmine & his Technicians won't ever let you down
Business response:
Hello, We are delighted to hear that Carmine and Anthony was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!
Joe was a great advisor helped me and my car was done in just over an hour.
Business response:
Ricardo, Thank you for your time and feedback. We are pleased to hear that Joe was able to fix your vehicle, quickly and conveniently.
Sales Lee W very informative about the vehicles 👏 gave us enough has us siging and driving . Thank you
Business response:
Nira, Congratulations on your new vehicle! Lee is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car!
David Rivera was a great salesman he was very helpful for me I really appreciate him he really good
Business response:
Hello, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. David will be thrilled to hear your kind words as well.
Bay Ridge Nissan has a 4.4 star rating with 7,712 reviews.
Bay Ridge Nissan is open now. It will close at 5:00 p.m.