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If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 a.m. to 5:00 p.m. |
The people I worked with were amazing. Alex from service was great. The care was very good and I will continue to use your service. Thank you
Business response:
Craig, Thank you for sharing this review with us. Alex and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.
Lei Wang in particular, was quite helpful. He made my leasing experience as smooth and painful as possible.
Business response:
Billy, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Lei will be overly excited to hear of your kind words about him, thank you. Enjoy your new car!
David was super helpful. Got me out my suburu lease early and into the brand new 2025 Nissan Kicks. Thank you for everything
Business response:
Thank you for the great review of our dealership. We are pleased to hear that you experiences with- Empire Nissan of Bay Ridge was exceptional that he purchased your 2025 Nissan Kick, welcome to the family. David will be overly excited to hear that you added him to your splendid review, thank you. We look forward to the opportunity to serve you again.
Alex Munoz in service was excellent! Explained everything I needed to know in detail! Explained what was covered in my extended warranty and what I would have to pay for . Also let me know what services were not needed!
Business response:
Thank you for sharing this review with us. Alex and the rest of our service crew are always striving to be very through and concise. We are glad to hear that you experienced and appreciated their attention to detail.
Youssef Abdelmeguid was great. He got me a good deal based on what I wanted to spend. .
Business response:
Todd, Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new vehicle. Youssef will be overly excited to hear of your kind words about him, thank you. Please let us know if you have any further questions, we would love to help.
Alexander shatilov and Dwane small were very helpful to me. Everyone Zi dealt with was professional and honest in their dealing with me.
Business response:
Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Alexander and Dwayne will be thrilled to hear your very kind words, thank you. We look forward to seeing you again when your vehicle is ready for its next service.
Good Service, Just tell them what you want and they will see that you get it, Akeem, Reggie and Dwayne were very helpful in getting what we want in regards to a new vehicle. Great work guys
Business response:
Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Akeem, Reggie, and Dwayne will be so pleased to hear your very kind words, thank you. We look forward to seeing you again when it is time for your next service.
Yourself wonderful experience dealing with this gentleman very good at his job very efficient love to do business with him again
Business response:
Thank you for your positive review! We are so glad that Youssef provided you with quality and efficient service and he will be delighted to know how confident you are in his efforts. We hope for an opportunity to work with you again. Safe travels!
01/19/2025 my car rogue 2022 stop in Chinatown canal street. Before Mahattan bridge. When I driving the car stop sign on oil sign. At that time I can't change D drive mode I can change R mode and N mode only the car stopped totally. I call my friends Gorge he work NJ Nissan Finance he give me suggestions stop car cold down strat again but still no work. I call towing Gorge make arrangements empire Nissan drop my car when I be there meet amazing person name of Charles .he check my car and check something. He make me fears awa... read more
Business response:
Thank you for taking the time to leave us this 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Bay Ridge Nissan has a 4.9 star rating with 6,129 reviews.
Bay Ridge Nissan is closed now. It will open at 9:00 a.m.