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1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They didn't listen. They didn't fix the issue
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to reply to my email maynard.martin@beamanauto.com if you have any questions. . Thank you for making us aware of this situation. Sincerely,
Problem seems to not be fixed but was upsold on prepaid oil changes. Which is my general experience here, will be my last time here.
Incredibly slow & uncommunicative
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to reply to my email maynard.martin@beamanauto.com if you have any questions. . Thank you for making us aware of this situation.
My car had yet to be fixed and it's been a month
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to reply to my email maynard.martin@beamanauto.com if you have any questions. . Thank you for making us aware of this situation.
Not happy with service agent. He was not nicely responsive.
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to reply to my email directly- maynard.martin@beamanauto.com if you have any questions. Thank you for making us aware of this situation.
Everything was fine. I do not like them adding on an $80 shop fee. Their prices are too high. I have to get it done there because of the warranty
I paid $283 for a simple diagnostic test, even though I was paying for a maintenance package; to make matters worse, they sent me to another dealership.
i have NEVER had a positive experience with Beaman. I will never be back!!
At least they were more efficient this time, but I don't understand why I had to pay for things on a brand-new car that still fell within my two-year free maintenance. Also, they need to change settings back to how the vehicle was delivered - I still can't figure out how to get back to the dash display I prefer, and my wipers were no longer set on automatic when we were due a full week of rain. I do want my car returned to me washed next time - am unclear why that didn't automatically happen as part of my maintenance service... read more
Beaman Toyota has a 4.5 star rating with 10,239 reviews.
Beaman Toyota is closed now. It will open tomorrow at 9:00 a.m.