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Bel Vista Healthcare Center

4.2

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Location details

5001 East Anaheim St, Long Beach, CA, 90804, United States

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4.2104 reviews
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Nico S.'s profile image
Nico S. 
rating
2 months ago

I was a patient at Bel Vista and had the worst experience of my life, no one should be living here. I was in a room with another patient who was SO filthy, they would spit at me, throw things at me, and verbally harass me. I tried to change rooms, so I went to the manager, who would just sit at her desk ALL DAY. She would say she would approve my request but never did and I was stuck with him for months. 

Michael S.'s profile image
Michael S. 
rating
a year ago

I have a Navy veteran friend that's been in and out of the facility since the beginning of the year. Each time he left was to go back to the VA for treatment. They lost his clothes several times and the legs to he's wheelchair. Also he's Case manager comes off very nice but won't go the extra mile to assist with any issues or questions. The medical staff seem to be ok. It's hit and miss with them I guess. 

C E.'s profile image
C E. 
rating
a year ago

Terrible, terrible experience...theft by caregivers, negligence, filthy rooms, unwashed floors, insensitive staff and nothing for residents to do all day. Avoid at all cost. 

Henry S.'s profile image
Henry S. 
rating
3 years ago

a very samll place, too crowed, too noise, the adminstraion is very unclearly about discarge procedure. It is not good place to rest and recovry after the surgry. The building is too old. 

Business response:

Mr. Henry, I’m sorry for your frustration. I understand that you had some miscommunication with your Dr. regarding your discharge, over which we have little control without their authorization. We pride ourselves on being a small facility as it allows our nurses to focus on a smaller number of patients and provide the best care. Again I am sorry for your frustration and I apologize for any miscommunication on our part. We wish you a speedy recovery. 

J P.'s profile image
J P. 
rating
3 years ago

We made the mistake of choosing Bel Vista by assuming that it being "In Network", our insurance had vetted them. ALWAYS TOUR BEFORE making your choice. The building is old, which in itself should not be a factor, but minimal lighting and dark colors give the effect of being dirty although it is NOT. A lot of rooms have three beds with only about 28 inches between them. Patient was prescribed a CPAP machine to be used while sleeping due to low blood Oxygen levels. After three nights, it was never seen. When asked, we were tol... read more

Aron J.'s profile image
Aron J. 
rating
3 years ago

I usually don't take the time to give my opinion about certain stuff, but this time I must because it is important that our public should be aware how unprofessional one of the physical therapist was with my 75yr old Mother who had open heart surgery and was forced to do things that she was not capable. she was only there for one week and I had to get her out of there!! .. Other staff members did not give her the care either. There was no one that cared for these Seniors. Makes me sad. Marcia D. 

John V.'s profile image
John V. 
rating
4 years ago

Bel Vista Healthcare.. Apr 6, 2022, 4:58PM Ace M.: Customer Service John, So sorry for this lag in response as I was unaware of this review you had left earlier. Is there anything specific that happened that I can try and make better for you? Write a message.. Are you kidding me??? A year later? Your facility is sickening & I only hope the public is aware of how Inhumane you treat your patience. I don't know how any of you can sleep at night 

Anthony T.'s profile image
Anthony T. 
rating
5 years ago

Horrific. I lost my sweet mother I believe because of the incompetence of the attending doctors. Many of the staff are kind And caring but others in management are absolutely incompetent. Be very careful placing your lover one At this facility. I hope they close permanently. To be fair it was a year ago. Maybe they have bee owners and management but I Doubt it. 

Janet M.'s profile image
Janet M. 
rating
6 years ago

My family had such a HORRIBLE experience that we would NEVER recommend this facility to anyone. My healthy 94 year old mother was admitted to Bel Vista to recover from hip fracture surgery. We did not pick this facility. It was forced upon us by the hospital who surprised us with a forthwith discharge order and refused to allow us the time to select a facility of our own choosing. We arrived to find that Bel Vista was undergoing a "cosmetic upgrade" complete with paint fumes and construction noise right outside patients'... read more

Frequently asked questions about Bel Vista Healthcare Center

How is Bel Vista Healthcare Center rated?

Bel Vista Healthcare Center has a 4.2 star rating with 104 reviews. 

When is Bel Vista Healthcare Center open?

Bel Vista Healthcare Center is open now. It is open 24/7.