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Bell Preston Reserve Apartments

4.6

About this business

Bell Preston Reserve Apartments is an award-winning community located in Cary, NC. We are nestled within the neighborhood of Preston and are only minutes away from the Research Triangle Park, upscale shopping at the new Park West Village, and fine restaurants. These one, two, and three bedroom luxury apartments have all of the conveniences and comforts you've come to expect. Each home comes with an expansive entertainment bar, elegant kitchen with custom white raised-panel cabinetry, and the option of an attached one or two... read more

Location details

200 Berwick Valley Ln, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.6543 reviews
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Nicole C.'s profile image
Nicole C. 
3 years ago

Don't be fooled. Loud neighbors and uncommunicative staff. Don't be fooled by ultra modern lobby. Paper thin ceilings/floors made the residents above us sound as a herd of elephants was plodding about. Paper thin walls made the residents snoring on the other side of the bedroom wall sound as there was a saw mill running all night. Three instances of cockroaches in the apartment were experienced in a 3 month residence. In our case all 6 air conditioner condensers were just outside the dining room window, loud and obnoxious ey... read more

Business response:

Thank you for your feedback. We are sorry you had a bad experience with noise etc. while you were living here. Anytime someone breaks a lease you either pay 2 mo. rent as a buy out or choose to pay thru re-occupying the apartment. You guys chose to pay thru re-occupy. When you do this there is always a chance that the prospect may cancel before they move in which is what happened. We did get it rented so you did not have to pay all the way thru the end of September when your lease expired. I understand that we c... read more

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Bell Preston is a great place to live. Very courteous staff with prompt attention to requests. Very much appreciated! 

Business response:

We appreciate the five star review! Tricia, Community Manager 

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Verified R. 
3 years ago

Verified Renter Staff with outstanding professionalism and politeness. Each office person is a gem! Peaceful and calm community. Nice amenities. Great location. I cannot praise Bell Preston Reserve enough. Highly recommended. 

Business response:

Thank you for the 5 star review! We are happy you like it here. Let us know how we can help in the future. Tricia, Community Manager 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Bell Preston Reserve provides the very best of all worlds. Perfectly located, within a mile of restaurants, shopping, and markets. The staff is wonderful and complex has the latest amenities. The units are spacious with plenty of storage, sunlight and upgraded kitchens. 

Business response:

Thank you for your 5 star review. We are happy to hear that you are enjoying our community. Joselyn, Assistant Community Manager  

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter I love my apartment and love living in this community however my air conditioner has not worked properly since moving in a year ago. staff were rude and made ridiculous statements and talking down to me. 

Business response:

We appreciate your feedback and never mean to be rude to anyone so we apologize if you felt that way. Please contact the office to further discuss the issues you are having. Joselyn, Assistant Community Manager 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter We like the actual apartment but have low confidence in maintenance given our history with them and if you live on the first floor the noise is unbearable when upstairs neighbors are simply walking around. 

Business response:

Thank you for your feedback! Please contact the office so we can discuss the issues you are having. Tricia, Community Manager. 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Ive lived here for over three years and I love it. Its peaceful, the grounds are kept nice, all the staff here is accommodating and friendly. Theres a pool, new gym, and car wash on the premises. Its surrounded by greenways, great schools and places of worship. And shopping is less than a mile away. 

Business response:

We appreciate your feedback! Let us know how we can help in the future. Tricia, Community Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Excellent customer service and maintenance for that reason Ive been living here for 6 years. 

Business response:

We appreciate the great review! Let us know how we can help in the future. Tricia, Community Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Bell Preston Reserve has a great maintenance people and the grounds are kept up pretty good. Like living here . 

Business response:

We appreciate your feedback! Tricia, Community Manager 

Frequently asked questions about Bell Preston Reserve Apartments

How is Bell Preston Reserve Apartments rated?

Bell Preston Reserve Apartments has a 4.6 star rating with 543 reviews. 

When is Bell Preston Reserve Apartments open?

Bell Preston Reserve Apartments is open now. It will close at 6:00 p.m.