This profile has been claimed by the business owner or representative.
Belmont at City Center Apartments
- Real Estate
- Newport News, VA
About this business
Location details
900 Lakefront Commons, Newport News, VA, 23606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tammy is the greatest! I highly recommend this complex to everyone. Maintenance and customer service are amazing. The apartments are fantastic! I would give 10+ stars if possible!
Business response:
Thank you so much, Sonya! We're excited to have you in the community & appreciate your kind words!
It was good
Business response:
Thank you for the excellent rating, Patrick! Welcome to the neighborhood!
I have been here 9 months. I absolutely love the staff. They are friendly with great customer service. The maintenance is very polite, useful and prompt. We also have a custodian, which I love coming home to a clean and fresh entry way. The staff really go the extra mile to make this property nice. I can't complain, oh and my apartment is huge with beautiful crown molding and nine foot ceilings. I love it.
Business response:
Thank you for the 5 stars! We're thrilled to hear you love your home and have received great service from the team!
Love my apartment...a very good feeling when we enter to our apartment...love and peace! Restaurant, entertetainment at walking distance Staff and maintenace friendly and fast responding! Best place ever!!
Business response:
Thank you for the 5 stars, Zulma! We love that you're happy in our community!
Very friendly and helpful
Business response:
Thank you for your feedback!
Excellent job!
I came in to view an apartment and had the pleasure of meeting Tammy Clark who was very kind and knowledgeable of the property. We hope to put an application in within the next 30 days. I would definitely recommend this property to othe
I'M WAITING FOR MY KITCHEN LIGHTS TO BE FIXED AND THE FAUCET IN THE KITCHEN TO BE FIXED
Business response:
Hi Patrick - we're so sorry for the delay with your request. We always aim to complete requests within 48 hours when possible and know this hasn't been the case for you. We've passed this on to the management team to look into this further.
Signed a lease a month before actually moving in on the lease date and had a death in the family affecting my move to the state. Cancelled 3 WEEKS before the lease went into effect and tried to get in touch dozens of times with no response. Finally got a hold of someone and they stated I was responsible for 2 months rent. And the rent amount wasn't what I signed, it was the standard rate. To add insult, they charged the pet fee also!!
Business response:
Hi John, we're so sorry for your loss and for this difficult situation. We completely understand that plans change and always want to be as flexible as possible. Unfortunately once a lease is signed, residents are subject to fees for canceling a lease. We are sorry again for this situation.