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Belmont at Greenbrier Apartments
- Real Estate
- Chesapeake, VA
About this business
Location details
1212 Triple Crown Cir, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really love these apartments and the area. Competitive prices for living on this side of Chesapeake. Most of the staff is so friendly and caring about each tenant personally. Maintenance is great at keeping up with anything you need fixed. I would live here again, having a gym and swimming pool onsite is so convenient! Only complaint I’ve truly ever had is parking when it snows since the parking lot doesn’t get plowed.
I absolutely love living at the Belmont at Greenbrier. I moved to VA from TX just over a year ago and aside from the great location, large apartments and beautiful grounds, the one thing that sets this complex apart form others I have lived at is the staff. The manager Renee and her team of Brian, Marlene and Andrea, are the reason I feel at home here. I could list several events to explain why I feel this way about them but I will just say due to life changes, I needed to move into a larger space and NEVER considered moving... read more
I had looked at other apt complexes once I had made up my mind to sell my house; some places I was met with indifference or not much enthusiasm...not so at Belmont..warm welcome and took a lot of time to tell me about the apt complex and show me around; I knew this was the place I wanted to move to, and placed a deposit. That was Nov 2017; it took six months to sell my house; I kept mgt updated and when I had a contract, I called the same day to see if the Tazewell was available; when they first checked it was not, but THAT ... read more
I have been in the market for an apartment but I should have known better. Their goal is for you to over pay for outdated apartment while the slowly update there internal office amenities. The few garbage bins are undersized for the amount of apartment homes on the the grounds so they often over flow for days. The Gate and Key Fobs do not work as they should. They’re are bugs and gnats everywhere on ground. They state they have contracted personnel for spraying but talking to the residence no one has seen anyone come out. ... read more
Business response:
Hi JC - we're concerned to see your experience hasn't met our usual standards. We do offer free monthly pest control for our residents, so anyone interested just needs to reach out to the office to be added to the list. Our maintenance team aims to complete requests within 48 hours when possible. Urgent requests (such as no AC in the summer) can take priority, but our team works hard to take care of our residents quickly. Our staff will only enter apartments in an emergency or if you've put in a work order. We have guideline... read more
This complex is the worse we have been out here for over 8yrs and over the years it has went down hill. The management team does not care about your concerns or issues. When you pay over 2500 per month in rent and there are contractors in your building they are or should adhere to the resident and there consideration of how they are working. this day and age everyone works from home be considerate of others and be mindful however today they are putting carpet in over top of my apartment and my husband ask the contractor if h... read more
Business response:
Hi Bridget - we're disappointed about this experience and apologize for any misunderstanding when speaking with your husband. We know the carpet replacement noise is not ideal and understand an interruption to your work day is frustrating. Unfortunately there is only so much the contractors can do to manage the noise, but we always hope in these rare situations when work must be done, that it's completed quickly so you can get back to life as usual. Your business over the years means so much to us and we appreciate you choos... read more
Avoid at All Costs! I recently had the unfortunate experience of living here, and I cannot stress enough how disappointing it has been. From the moment I moved in, I experienced how poorly the property was managed. I was charged a $1000 water bill going back to November of the prior year, although I had just moved in in April of the current year. They expected me to pay for five months of usage when I didn’t live there! I was charged late fees and repeatedly asked to pay the bill and/or make a payment plan. When I informe... read more
Business response:
Hi Nicole - your comments are surprising to us. We do see a note in your account about the water bill adjustment, but haven't received any other calls, emails, or requests from you (other than ending your lease). Our gates were repaired and we recently replaced several pieces of equipment in the fitness center. The exterior of our property is regularly maintained as well. We hate for anyone to have a negative experience with us and encourage residents to contact us with concerns. Our staff is here to help - whether it's ques... read more
Not too happy. Got an email this morning about a maintanence work order being completed (microwave cuts off when trying to cook with it) and when i came home it's still unable to cook. Girlfriend was home all day and said maintenance never came by. I called and the rep said they closed it because they said the duplicate one we created was being reassigned. The duplicate exists because we were instructed to create it by a maintenance rep last week on our original work order when they came by and said they couldn't come in to... read more
Business response:
Hi Nick, we're sorry to see your review and for the mistake we made with your maintenance ticket. Your new microwave is being installed right now, and we hope everything will work perfectly moving forward. If you have any questions or concerns please reach out to the leasing office.
I have been waiting for receipt of $150 administrative fees that I paid on 08/30/22 due to the apartment not being ready for move-in on the contracted date. I’ve requested it several times by email correspondence, left phone messages and the latest response was it has been “re-sent” to the corporate office for processing and to date still not received. This is a terrible reflection upon the company’s business ethics and I will report it to the BBB.
Business response:
Hi there - we're sorry to see your review. We'd like to apologize for the accounting error at our corporate office. A check has been sent and we appreciate your understanding.
I HAVE BLACK MOLD AND MILDEW IN MY HOME THE ONLY THING DONE WAS BLEACH DOWN THAT MAITEINCE DID HOWEVER NO ONE FROM THE RENT OFFICE OR ANYTHING HAS CALLED DISCUSSED A PLAN OF ACTION AND MY SON AND DAUGHTER ARE BOTH ASTHMATICS AND SON WAS HOSPITALIZED FOR HIS ASTHMA IN MARCH SO THIS CRUCIAL AND THE FACT NO ONE HAS CALLED AFTER I SENT REQUEST AND EMAIL TO FRONT OFFICE AS WELL AS TO KOATRIDES MANGAGEMENT
Business response:
Hi Bridget, we're sorry to see your review, but we appreciate you bringing this to our attention. Thank you for your patience and understanding throughout the week while our maintenance team was in and out of your home. After looking into the situation further, this was an exterior building issue that was beyond our control. We are sorry for the inconvenience. We have scheduled repairs to take place as soon as the rain stops and we will keep you updated. If you have any questions or concerns please contact the leasing office... read more
Frequently asked questions about Belmont at Greenbrier Apartments
How is Belmont at Greenbrier Apartments rated?
Belmont at Greenbrier Apartments has a 4 star rating with 250 reviews.
When is Belmont at Greenbrier Apartments open?
Belmont at Greenbrier Apartments is open now. It will close at 5:00 p.m.