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Benjamin Schiaffino at Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual ... read more
Location details
116 Westminster Pike, Ste 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
it took 2 months to be approved
Verified by Mutual of Omaha Mortgage
I was asked multiple times to submit the same documents by different staff people; it seemed folks were not communicating with one another! I received the same message multiple times from different folks - again creating the same impression. I received a big talk up about a customer support person who would be with me throughout the process; he dropped off suddenly with no explanation. I didn't need this person, but it created a feeling of not being able to trust the message.
Verified by Mutual of Omaha Mortgage
I was asked multiple times to submit the same documents by different staff people; it seemed folks were not communicating with one another! I received the same message multiple times from different folks - again creating the same impression. I received a big talk up about a customer support person who would be with me throughout the process; he dropped off suddenly with no explanation. I didn't need this person, but it created a feeling of not being able to trust the message.
Verified by Mutual of Omaha Mortgage
Donna was very rude and difficult to communicate with, if I would have met her first in you company instead of Ben, I would have gone with another company
Verified by Mutual of Omaha Mortgage
The process started out well, but there were snags that prolonged the process. At times disappointing and challenging. Thanks
Verified by Mutual of Omaha Mortgage
Ben was amazing to work with at first. My husband and I found him to be informative, engaged, excited to help us, and highly responsive. This made the start of our professional relationship solid. I felt that I could trust Ben quickly. As time went on, things changed, forms changed, numbers changed and they were not explained to us over the phone or via email, we were simply sent a form to sign with no knowledge of what we were signing. At the closing, we noticed numbers were off and we called Ben who informed us of the chan... read more
Verified by Mutual of Omaha Mortgage
Ben was great however Ashley continually requested more documents.Every time she requested something we would comply immediately only for her to come days or a week later requesting something else. This happened at least 6 times making the process annoying. I don't know if that was her fault or someone else's.
Verified by Mutual of Omaha Mortgage
A better Title company! Information was incorrect that was recieved and caused a delay in closing.
Verified by Mutual of Omaha Mortgage
Not real happy right now because one of the draws to going with Mutual of Omaha was they didn’t sell their mortgage loans. This was stressed by Ben Schiaffino! Before I could even make my first payment, I received a letter stating my loan had been sold to PennyMac and was no longer with Mutual of Omaha! I liked the fact that Ben would be my contact person for any future questions and review of my loan. Guess that was a bunch of malarkey and now I’m with a company I have no idea about. Why did this change and why was I misinf... read more
Frequently asked questions about Benjamin Schiaffino at Mutual of Omaha Mortgage
How is Benjamin Schiaffino at Mutual of Omaha Mortgage rated?
Benjamin Schiaffino at Mutual of Omaha Mortgage has a 4.8 star rating with 184 reviews.
When is Benjamin Schiaffino at Mutual of Omaha Mortgage open?
Benjamin Schiaffino at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.