Benjamin Schiaffino at Mutual of Omaha Mortgage

Business response:

Thank you, Araceli! I strive to provide excellent customer service, and it's great to hear that you had a smooth experience. I'm glad I could help! 

Business response:

Thank you John for your kind words! It was a pleasure to work with you and I'm so glad that I could help make your experience a positive one. 

Business response:

Thank you so much Dana! I'm so glad that I was able to help answer your questions and make you feel comfortable. It's always my goal to provide excellent customer service, so I'm thrilled that you had a positive experience. I'm here for any other questions you may have, so don't hesitate to reach out. 

Business response:

Thank you for taking the time to leave me such a thoughtful review, Charlene! I'm proud to work for Mutual of Omaha Mortgage and I'm always striving to give my customers the best experience possible. It's great to hear that I was able to help you achieve your goals and I'm glad I was able to make the process as easy and stress-free as possible. Thank you for your kind words! 

Business response:

Thank you so much for your kind words and for your 5-star rating, Anthony! I'm thrilled that you had such a positive experience with Mutual of Omaha Mortgage and that our constant communication throughout the process made it all the smoother. I appreciate your feedback and am grateful for your business. 

Business response:

Thank you so much for taking the time to provide such a glowing review, Adonia! I'm so glad to hear that my professionalism and communication made your experience a positive one. I'm proud to be a part of Mutual of Omaha Mortgage and am happy to help in any way I can. 

Business response:

Thank you, Amy, for the kind review. I'm so glad to hear that I was able to help make the process of obtaining a mortgage from Mutual of Omaha Mortgage easier for you. I appreciate your positive feedback and am glad I was able to help! 

Business response:

Thank you so much for your review, Michael! I'm glad to hear that you had an easy experience using Mutual of Omaha Mortgage's app. We strive to make our products as easy to use as possible, so your feedback is invaluable. 

Business response:

Dear Jennifer, Thank you for taking the time to write about your recent refinance experience. As you know, Mutual of Omaha Mortgage, is required by law to rely on the findings of independent licensed appraisers among other restrictions. In your case the lower than expected appraisal did limit the amount of cash back you received. We regret that you were not able to achieve all of your goals through this transaction, however, we do offer additional Home Equity Loans and Lines of Credit if you'd like to contact us about one of... read more