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Berlin City Toyota of Portland
- Automotive
- Portland, ME
About this business
Location details
191 Riverside Street, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"Sales team was awful. Went in to purchase a new toyota,..." Sales team was awful. Went in to purchase a new toyota, got a price, told the sales team I was paying cash, got a check, screwed me on the price. No apology, no nothing from them. I also had the worst time attempting to get my deposit back on the car I was going to purchase. Worst experience EVER buying a car. My advice, skip Berlin City and go to Prime in Saco. Better deal, better sales team, much much better service.
"I wish I had seen the review posted before mine before I..." I wish I had seen the review posted before mine before I made the decision to buy from Berlin City. I purchased a 2012 Rav4 which had been a manager "demo". When I got home, I found chipped paint, food crumbs, an earring, a nickle, stained floor carpet, etc. The car had obviously been beat on for those first 5000 miles - yet the dealership represented it as a "NEW" car. Watch out for that. Fortunately they did take it back with no argument. They voluntarily waived... read more
"First of all I don't typically write reviews but they..." First of all I don't typically write reviews but they left a bad taste in our mouths... Be Careful. They tried to sell us a car with 2600 miles on it already that was a beaten up "demo" by whoever was driving it from the dealer (coffee spilled down the driver door, crap ground into carpet...etc.)...marketed to us as a "new" car and after a lot of back and forth they came down to "invoice price." The SAME EXACT car on their website (VIN numbers matched) was advertised... read more
"When I first came to the dealership I was helped by Jared..." When I first came to the dealership I was helped by Jared who was very friendly and very helpful. I purchased a car that I was really excited to own and felt that I was given a good deal. I was sure to check the car fax to make sure the car had not been in an accident and was sure the car was safe to drive. After a day of owning the car I noticed the alignment was way off so I called Berlin and was told that they would fix the alignemt for me so this made me feel... read more
"Don't bother with this place! They do not care about..." Don't bother with this place! They do not care about customer service, nor do their service writers know what they are talking about! Went there, looked at the truck for warranty work, said I would have to call the company, which is their job, and when I called back to make an appointment, they never called back. Registered a complaint, never responded, registered a second complaint....still waiting. DO NOT WASTE YOUR TIME HERE!
"Twice now I have told them the driver window will not go..." Twice now I have told them the driver window will not go up and down auto. I drive the car 60 miles a day, put window up and/or 250+ times, but they cannot duplicate so I have to live with a broken switch.
"George kept his word. He cut out alot of the BS... when ..." George kept his word. He cut out alot of the BS... when thought I had another dealer that could beat Berlin Cities price he shook my hand and said if it falls through this deal is still on the table. I called back half an hour later after the other dealership backed out on their word and bought my Tacoma from Berlon City.
"We had our 4Runner rear door latch replaced in January. ..." We had our 4Runner rear door latch replaced in January. It still does not work. We were told when we scheduled the repair that it was under warranty and would be fixed. When I made the appointment I told them it is an intermittent problem, which is very serious because it is not possible to get the spare tire out if the latch does not work. They said they would replace the latch again. We took the 4Runner in today. When we left it at the shop the technician saw th... read more
"This was the second dearler I stopped at to "buy the..." This was the second dearler I stopped at to "buy the car in the newspaper advertisement" The first dealer was a bait and switch game, This is why I hate to car shop! When I stopped at Berlin City and showed the newspaper ad to George, George delivered!!! Thanks George, I am ready for another!
Frequently asked questions about Berlin City Toyota of Portland
How is Berlin City Toyota of Portland rated?
Berlin City Toyota of Portland has a 4.6 star rating with 4,847 reviews.
When is Berlin City Toyota of Portland open?
Berlin City Toyota of Portland is closed now. It will open at 9:00 a.m.