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Bettini Restaurant
- Restaurants
- Edgartown, MA
About this business
Location details
131 N Water St, Harbor View Hotel, Edgartown, MA, 02539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 10:30 a.m. | |
| Wed | 7:00 a.m. to 10:30 a.m. | |
| Thu | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 2:00 p.m. 5:30 p.m. to 9:00 p.m. |
Attitude from the kitchen had us out the door before dessert. Bettini failed to prepare a $50 filet at a medium well temperature...three times. It arrived twice at medium rare and the third time, the waitress presented it as “well done.” Our twelve year old son had patiently waited for his steak to arrive again and again only to be delivered a final time both charred and inedible. The “take that, I’ll show them!” message sent from the kitchen with the well done fillet made us feel terrible. Steak (especially a $50 fillet tha... read more
Business response:
We’re very sorry to hear about your experience dining with us. We would like to make this up to you and invite you back to give us another try. Please contact our General Manager, Chris Bird at 508-627-3910.
Food was great, the service was not good at all. Needed a spoon for soup, knife for steak, and no salt/pepper on the table. Also, needed to pour our own wine and the pre-dinner cocktail didn’t come until after dinner was served. Ladies room not attended to, no TP on ladies room, and no lock on the stall.
Business response:
Thank you for the compliments on the food. The service you experienced is not to the standard we strive for and we would like to apologize for that.
Over priced, very disappointed in food quality. For what they charge it should have been outstanding.
Business response:
We are sorry to hear you were disappointed in our food. We’ve just launched a new fall menu and hope you will consider giving us another try.
Very expensive restaurant with poor service. Too bad because it is well decorated and pretty inside. Some of our food was awful— like the bread you pay for!— but most was fresh and nicely turned out. Hopefully the owners will tweak and get right soon.
Business response:
Thank you for the compliments on our newly renovated dining room. We are sorry to hear your experience with the food was mixed and that the service was not good. We’ve made many tweaks this first season and are excited to introduce our new fall menu. We hope you will return and give us another try.
I do not think we should pay for bread which was $6. My husband and I split a salad and an $8 food charge was applied to an $ 18 salad
Business response:
We value feedback from our guests and would like to let you know that we changed our bread program and now offer it complimentary during our dinner service.
Waitstaff is not well trained. Yogurt dip for bread is horrible. Decor is mediocre. I hate the curtains separating the two dining rooms. Looks tacky
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear you did not enjoy the yogurt for the bread. We made a change there and are now offering a more traditional bread service with butter.
If you have money to burn, this might be for you. Thinking we were going to the restaurant, we found that it was not open and we were seated in the bar area. Dark wood, dark tables, dark chairs, dark lighting, dark everything. The menu is only tapas, small goodies to share. An individual can select six items for a $50 fee but these cannot be shared. The pricing is simply crazy and costly. The wine starts at $14 for a short pour. A house white wine was served at $20. This whole evening was a challenge and totally the opposite... read more
Business response:
Thank you for taking the time to share your experience. We are sorry to hear you were not able to dine with us in Bettini as we opened for dinner service in mid-June. Bettini is now open seven days a week serving breakfast, lunch, and dinner and we’ve just launched our fall menus. We hope to have an opportunity to welcome you back.
Frequently asked questions about Bettini Restaurant
How is Bettini Restaurant rated?
Bettini Restaurant has a 4.5 star rating with 2,090 reviews.
When is Bettini Restaurant open?
Bettini Restaurant is closed now. It will open at 5:30 p.m.