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Bettini Restaurant
- Restaurants
- Edgartown, MA
About this business
Location details
131 N Water St, Harbor View Hotel, Edgartown, MA, 02539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 10:30 a.m. | |
| Wed | 7:00 a.m. to 10:30 a.m. | |
| Thu | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 10:30 a.m. 5:30 p.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 2:00 p.m. 5:30 p.m. to 9:00 p.m. |
Christmas in Edgartown
The food and wine were both excellent, but I can't recommend this restaurant to anyone with food allergies. We informed our server of dairy, wheat and soy allergies, and the plate arrived with a random vegetable substitution that included soy beans (the item normally included green beans, which would have been fine). We informed the sever of the error, and she then brought what was probably the same vegetable mixture with the edamame picked out. She was awkward and avoidant the rest of the meal. We waited forever to get our ... read more
Business response:
I'm deeply sorry for your experience. Our team takes pride in catering to guests with allergies and they're always willing to make modifications to menu items as needed. I apologize this was not properly handled. Thank you for the compliments on the food and wine, despite your experience. We would be grateful if you would give us another try and I would welcome the opportunity to speak with you directly. Please contact me at 508-627-3910. Kind regards, Chris Bird General Manager
We had a beautiful table with a great view. Service was prompt in getting us started. We orders foie gras, which only came with two pieces of grilled sourdough so we asked for more. It took about 15 min to get two more pieces. After we finished that, we waited an hour to get our entrees. The entrees themselves were enjoyable, but the sides (mushrooms and spinach) lacked flavor and were luke warm at best. We left happy to have had a nice date night, but over all disappointed.
Business response:
Thank you for sharing your experience. We recognize the importance of a good date night and are sorry to hear you left feeling disappointed. We would like to invite you back to give us another try. Please contact our General Manager, Chris Bird at 508-627-3910.
Attitude from the kitchen had us out the door before dessert. Bettini failed to prepare a $50 filet at a medium well temperature...three times. It arrived twice at medium rare and the third time, the waitress presented it as “well done.” Our twelve year old son had patiently waited for his steak to arrive again and again only to be delivered a final time both charred and inedible. The “take that, I’ll show them!” message sent from the kitchen with the well done fillet made us feel terrible. Steak (especially a $50 fillet tha... read more
Business response:
We’re very sorry to hear about your experience dining with us. We would like to make this up to you and invite you back to give us another try. Please contact our General Manager, Chris Bird at 508-627-3910.
Food was great, the service was not good at all. Needed a spoon for soup, knife for steak, and no salt/pepper on the table. Also, needed to pour our own wine and the pre-dinner cocktail didn’t come until after dinner was served. Ladies room not attended to, no TP on ladies room, and no lock on the stall.
Business response:
Thank you for the compliments on the food. The service you experienced is not to the standard we strive for and we would like to apologize for that.
Over priced, very disappointed in food quality. For what they charge it should have been outstanding.
Business response:
We are sorry to hear you were disappointed in our food. We’ve just launched a new fall menu and hope you will consider giving us another try.
Very expensive restaurant with poor service. Too bad because it is well decorated and pretty inside. Some of our food was awful— like the bread you pay for!— but most was fresh and nicely turned out. Hopefully the owners will tweak and get right soon.
Business response:
Thank you for the compliments on our newly renovated dining room. We are sorry to hear your experience with the food was mixed and that the service was not good. We’ve made many tweaks this first season and are excited to introduce our new fall menu. We hope you will return and give us another try.
I do not think we should pay for bread which was $6. My husband and I split a salad and an $8 food charge was applied to an $ 18 salad
Business response:
We value feedback from our guests and would like to let you know that we changed our bread program and now offer it complimentary during our dinner service.
Waitstaff is not well trained. Yogurt dip for bread is horrible. Decor is mediocre. I hate the curtains separating the two dining rooms. Looks tacky
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear you did not enjoy the yogurt for the bread. We made a change there and are now offering a more traditional bread service with butter.
Frequently asked questions about Bettini Restaurant
How is Bettini Restaurant rated?
Bettini Restaurant has a 4.5 star rating with 1,840 reviews.
When is Bettini Restaurant open?
Bettini Restaurant is closed now. It will open at 7:00 a.m.