Beyond Debt's cover image

This profile has been claimed by the business owner or representative.

Beyond Debt

4.8
  • Credit Counseling Service
  • Stafford, QLD

About this business

FinanceCredit Counseling Service

Location details

National Head Office, 1/57 Hayward St, 1/57 Hayward St, Stafford, QLD, 4053, Australia

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
Sun10:00 a.m. to 3:00 p.m.
4.81,912 reviews
Select a rating
Trusted Customer's profile image
Trusted Customer 
3 years ago

I was able to adjust payments when needed. Great service. Very helpful 

Daniel Walsh's profile image
Daniel Walsh 
3 years ago

They did pretty much everything to help me with my payments and staff were always helpful. 

Kylie Jackson's profile image
Kylie Jackson 
3 years ago

Always willing to help and very patient. Would definitely recommend dcs group to others. 

Trusted Customer's profile image
Trusted Customer 
3 years ago

They were very professional, with no judgement at all. When I asked to skip a payment here and there, and make up for it in the next payment, they were always happy to oblige. They've really saved me. 

Trusted Customer's profile image
Trusted Customer 
3 years ago

A good option to remove stress and anxiety. Would be good to have a more accessible user interface. There were a few times I had an unexpected bill come the day before my payment was made, making me pay a default fee, when I had funds available in another account. Would have been nice to be able to edit payment dates, or put through extra payments online easily. 

Trusted Customer's profile image
Trusted Customer 
3 years ago

From application through to completion of agreement, staff were very obliging and reassuring. I was very stressed during the approval process when I kept receiving letters in the mail from my creditors with overdue notices (which DCS told me to expect and ignore as part of DCS absorbing my debt and taking over admin) and they were always reassuring despite all my phone calls. They were also very accommodating when I couldn’t make a payment some weeks. The only thing I found unhelpful (which was at a Federal level and not a D... read more

Trusted Customer's profile image
Trusted Customer 
3 years ago

Great communication and very helpful. Thankyou for helping me through a highly stressful and difficult time of my life and easing the burden! 

Tracey Swain's profile image
Tracey Swain 
3 years ago

Always courteous and made interaction a pleasure. When times were a little tough through covid etc, they made payment adjustment requests a no stress, no problem relief. 

Trusted Customer's profile image
Trusted Customer 
3 years ago

Very helpful 

Frequently asked questions about Beyond Debt

How is Beyond Debt rated?

Beyond Debt has a 4.8 star rating with 1,912 reviews. 

When is Beyond Debt open?

Beyond Debt is open now. It will close at 5:00 p.m.