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Bieg Plumbing & Sewer Services Co
- Plumbing
- St. Louis, MO
About this business
Location details
2015 Lemay Ferry Rd, St. Louis, MO, 63125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not good! When I initially contacted Bieg I scheduled a dishwasher install and check of the garbage disposal, which was leaking and I needed to know if it should be repaired or replaced. This was not urgent as we are renovating and no one is currently living in the house. In the intervening time, the kitchen sink started to back-up. With a plumber coming in 2 days I figured they could take care of that, too. After all, it is a PLUMBING service. The morning of the plumbing service I also noticed a very small pool of water ar... read more
They said the billing rate is $200 per hour Plus $50 trip fee. Yikes, I should of been a plumber.
Business response:
We would like to provide more information about this job and explain some of the facts based on what the Technician found: Upon arrival our man Tom spoke with the gentleman on site and reviewed the problem. Tom then called our shop and asked for your number to call you. Per Tom he spoke with you regarding the odor and recommendations. Tom ran water at the laundry sink and found the odor stronger at the floor drain. He flushed the floor drain with several gallons of water and checked the outside trap to make sure water was fl... read more
What should have been a 1 hour routine maintenance call turned into 2 hours because of the slow pace of "Don's" work. He works in slow motion. The cost was absolutely rediculous--$80.00 for the first 15 minutes and $30 for each 15 minutes after that!!! 2 hours therefore costs $350.00. Further, the only maintenance item that may have been required (anoid rods) were not brought by them (even though that is what I told them might be required). So he took apart the water heaters and did not have the replacement rods required whi... read more
We called because our basement drain was backing up one night. Mr Bieg was very friendly and got us in touch with a plumber right away. We informed Mr. Bieg of the chemicals we had used to attempt to clean the drain. The plumber showed up and immediately complained about the smell of the gases and chemicals. I informed him it was not as bad downstairs because the house was closed up and all the smell rose upstairs and the basement had all the windows and the door open. He walked downstairs and looked and the cleanout which w... read more
We were very disappointed because we were leaving town the next day and that was the reason we called way ahead of time.
Frequently asked questions about Bieg Plumbing & Sewer Services Co
How is Bieg Plumbing & Sewer Services Co rated?
Bieg Plumbing & Sewer Services Co has a 4.5 star rating with 396 reviews.
When is Bieg Plumbing & Sewer Services Co open?
Bieg Plumbing & Sewer Services Co is closed now. It will open on Monday at 7:00 a.m.