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Big Boy
- Restaurants
- Cleveland, OH
About this business
Location details
12920 Brookpark Rd, Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
This some where I will not return too, food was great but service was highly disappointing. I did order eating and take out. While eating in the server kept forgetting me. Then once that debacle was over I return to my hotel with the take out for family to find missing items. I called to rectify it the night manager promised when I come back they would right my situation, cool I thought until I came in to get my paid for goods the next day. The day manager put me through an inquistion and tried to make me feel like I h... read more
I come here a few times when visiting Ohio. I really enjoyed the atmosphere here. The food was okay. The times that I've come have been really busy. Of course, right away you're attracted to this restaurant because of the huge "Big Boy" outside. The breakfast here would probably be your best bet. Wasn't the best but I prefer it over the lunch options.
HUGE DISAPPOINTMENT The interior has been redone which is the only reason why this restaurant gets any stars. Our server was horrible. We ordered shakes which were promptly made but she forgot to bring out, so they were runny by the time we got them. The cooks didn't time our order correctly so half of our meals sat under heating lamps for at least 20 minutes. During this time she neglected to check in on us or bring refills. Most of our food was cold and nasty. WILL NOT GO BACK
Went in one day for a quick bite to eat because cooking was not desirable with my newborn that day. First of all it took 5 minutes to be seated in a restaurant that was 25% occupied. It took three people to figure out where we were going to sit. Our "waitress" was SO rude. I don't think it was intentional, however, the hate for her job was crystal clear. She had no manners.....and people skills forget about it! When I told her my burger was cold and my cheese wasn't melted, she told me they don't melt the cheese despite the... read more
Whenever I'm visiting Cleveland I always stop here, since I can't get the wonderful double-decker Big Boy sandwich back home in northern California. The place had just been redecorated, so everything looked fresh and new. On my two visits the food was consistently superb (4 1/2 stars) but the waitress service was HORRIBLE. I've been eating in restaurants for over 57 years, and once was a waiter myself, back in the day, and can't say it emphatically enough that the wait service on these two visits was some of the worst in ... read more
Stopped in today for the breakfast/brunch... It was GONE!!! Went over to the other one, and it was gone, there too. Very sad :( the remodel looks nice, but we came for the breakfast buffet. We will miss it and not be back
Mc Donald's is now better. I'm sorry, I've heard my mothers stories of days if you're in which a big boy was something held on high. Meh to me. And of course, nothing beats McDonald's french fries.
I have stopped at a few big boys on my travels and most, especially around Cincinatti, are very nice with great food. I was ushered to my booth, the seat was a bit sticky and run down. The restaurant itself was rundown and the bathroom needs an overhaul. Seeing this I decided on the salad bar. The selections were ok, but the dressings were bland. I also grabbed a cup of what I think was cheddar brocolli soup (There were no signs) The soup was also bland. So my assumption is that this Big Boy caters to older clientele who h... read more
first off the server was too busy with talking to her friends at another table that she left us sitting for 15 minutes before taking our order. the server was not paying attention to our drinks because she refilled my daughters pepsi with diet pepsi. the food on the breakfast bar was cold. when i went to pay the bill the one cook was showing the other how to turn on the steam table and her reply was i didn't know i had to do this. i spoke with the register person and instead of comping the meals his reaction was disbelief li... read more
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 4.1 star rating with 2,728 reviews.
When is Big Boy open?
Big Boy is closed now. It will open at 8:00 a.m.