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Big Boy

4.1

About this business

Location details

12920 Brookpark Rd, Cleveland, OH, 44130, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.12,728 reviews
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Camille Alysson F.'s profile image
Camille Alysson F. 
rating
9 years ago

Not sure where the low ratings came from. At all. Here's a summary for you: - Food is great. Quality, good proportions, fresh. - Atmosphere is relaxed and CLEAN. - Our waiter was great. He memorized our orders verbatim without a single mistake or a single pen stroke. (He's a young slim African American kid. You'd be lucky to have him wait on you. Perfect service. Literally.) - Didn't break the bank. Spent maybe $25 for endless spaghetti, country fried steak, soup, two drinks, AND a shake. (Their sausage gravy sauce is DE... read more

Betty M.'s profile image
Betty M. 
rating
10 years ago

I really don't agree with previous reviews. My daughter & I planned on a dinner at Bob's Big Boy and I was somewhat reluctant after reading all the negative reviews but still took a chance. We had good food and excellent service at the Brookpark Rd. location. I had a Big Boy that met my expectations (yummy). Our service was prompt and attentive. Our server had a smile the entire time. 

Barb S.'s profile image
Barb S. 
rating
10 years ago

Went there last night around 9:30 pm. At first we thought it had closed since all the exterior lights and the restaurant sign were dark. Was open, however, and we were pleased to see the remodel. Fresh, clean look. Food still as good as when I was a teenager eating Big Boys in Wheeling, West Virginia. This is my happy place, and glad to see that they are putting the money in the place to keep it updated. Only complaint was that there was no hostess and we waited a while for a server to be free to be able to seat us. O... read more

Jason N.'s profile image
Jason N. 
rating
10 years ago

OK, looking at the previous reviews, mine looks out of line. But all those reviews seem to be dated prior to the close-down remodel that this restaurant and the Valley View restaurant underwent. It looks very nice inside and out. We stopped in on Thursday, July 9th around 9 PM. The restaurant was bright and clean. We were seated immediately. We ordered a burger and a grilled chicken meal. Our server returned to let us know that the chicken was going to take longer because it was frozen. Well, OK, it's not like we were at L... read more

Michelle Z.'s profile image
Michelle Z. 
rating
10 years ago

I hadn't been to a Big Boy's in a while, but I was pleasantly surprised by this location. The restaurant was clean and roomy, and the food was good. I ordered the Super Big Boy sandwich, as I thought it best to stick with the classics, and I was not disappointed. The burger was tasty and the ingredients seemed fresh. It was a little pricey, considering the area and the type of sandwich, but overall, not a bad place to grab a sandwich. 

James R.'s profile image
James R. 
rating
12 years ago

Was so happy to find a Big Boy in Cleveland, OH. I had the Slim Jim platter and soup and salad bar. It was delicious. The wait staff was very nice as well. Before I left I had to have a hot fudge ice cream cake and if course a Big Boy bank and a Big Boy bobble head! I worked at a Big Boy for six years in Northeast, Pa as a cook, server, and then as manager. Elias Brothers went bankrupt and all of our Big Boy restaurants closed. 

Rodney W.'s profile image
Rodney W. 
rating
13 years ago

On occasion, I have a craving for a breakfast buffet. I mean, I absolutely love buffets! I think they're God's gift to man. Seriously. All that variety? My family was looking for a place to get their breakfast on after church on Father's Day so I suggested Big Boy. Now, the place could use some updating. I mean, it hasn't changed much since I was a kid. But still it stands, serving up hot and fresh breakfast buffet in the AM hours. We were not disappointed with the food (fresh pancakes, waffles, sausage, biscuits, a... read more

Mary B.'s profile image
Mary B. 
rating
13 years ago

went here on a saturday night, with two friends.. there were a customers not many. Server was friendly and quick. They have updated their menu again.. food came quickly and hot. thumbs up.. can never go wrong with the big boy combo.. yummy 

Arthur C.'s profile image
Arthur C. 
rating
3 months ago

Big boy burger still good. Southern chicken was low end of mediocre. My shoe stuck to carpet where waitress comes out. Not to much business I wonder why. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 4.1 star rating with 2,728 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open at 8:00 a.m.