Big Boy

Leo K. 

on Yelp

3 months ago

They had a special going on and was totally unprepared. The line to be seated was down the hallway to the bathrooms. They said they only had 3 people working in the restaurant. I waited maybe 5 minutes line didn't move I left as others did. 

Dee W. 

on Yelp

a year ago

Very sorry that this review does not match the one I did 2 1/2 years ago but neither did the look or the service or the cooking of the food match from last time This restaurant has been going downhill fasssstt over the last four years and today. It reminded me why I drive all the way back to the Eastside where I lived for 50 years to go to the one on Granger where it's bright and light, everyone's friendly, and the cooks know how to cook. Id been driving around for 45 minutes looking for somewhere to dine and I passed th... read more

Steve C. 

on Yelp

4 years ago

The food is pretty good at this location but the service for carryout is very bad. The cashier asked who was next, which was me, I told her I was there to pick up my order. She checked out five people who were behind me before going fo get my order. 

Mark P. 

on Yelp

4 years ago

It has been years since I been to a big boy. Vicky the waitress was very rude and seemed very angry to wait on us. The manager was very helpful and very understanding. He was new on the job but knew what he was doing. I will return when I come back to town, but not have that waitress wait on us again. 

Terry W. 

on Yelp

4 years ago

Went with my wife for a nice brunch , the restaurant was busy, was escorted to our table, drink order taken and it arrived 2 minutes later , waitress took our order at 11:06 , and that's the last of our order. Other people , who arrived after us , got their food . We sat for 45 minutes watching others getting their food and a certain waitress seemed to be getting her food quicker than the other waitress...hmmm. But we weren't the only people frustrated. Other guests got the same idea we had...they got up and left. 

Kathy M. 

on Yelp

4 years ago

I went during covid for the 84 cent Big Boy Burger. Buy a pop and the burger was 84 cents. I called in my order where I was told 15 minutes. I was shocked. I got there and the inside was packed like sardines. I waited an hour. The staff was not prepared and lost control. Some staff was yelling at each other and short tempered with some customers. Bags were lined up on the counter getting soggy and cold since no one was making the drinks that go with them to get them out. It was a great idea, but the execution was not wel... read more

Uber L. 

on Yelp

4 years ago

THIS PLACE IS RACIST. My Husband and I visited the restaurant on Brookpark Rd in Cleveland, OH. It was obvious we we not welcome by the greeting we did not received. We were just sat at a table with no response, water or waiter. I watched the waitress tend to tables around us, and then begin to roll silverware. I alerted one waitress we were ready to order. She whispered something to the server, the server looked at us and put up her index finger and proceeded to roll silverware for another minute or so. I drew the line whe... read more

Aaminah L. 

on Yelp

5 years ago

This restaurant had the greasest food it was so greased i could squeeze the grease out and I did. The grease made me and my husband sick we didn't even finish our food burger to much grease onion rings not only burned burn to greasy cod greasy just sad 

Eddy R. 

on Yelp

5 years ago

Ugh how can you mess up a "Big Boy"? Seriously tasteless burger had to add salt to make it somewhat palatable, fries way over cooked. Our server Amanda was as very sweet & pleasant I don't blame her 1 bit for the way the food came out & that's the only reason I give it 2 stars...