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Big Boy

3.6

About this business

Location details

1310 S Mitchell St, Cadillac, MI, 49601, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.61,698 reviews
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Vaan L.'s profile image
Vaan L. 
rating
4 years ago

I've worked in the restaurant industry before so I try to cut some slack but do NOT. Tell your customers they need to hurry and check out so you can go home. Especially when they just get their food two minutes prior. We were hoping to try the new shakes for dessert and never saw our waitress again. 

Lisa H.'s profile image
Lisa H. 
rating
5 years ago

Went for dinner last night to have the seafood buffet. It was very good a lot of options. The only problem was it stated they had lake perch and it was walleye. Even after we stated to the waitress the problem she went and checked with manager, and came back and told us that on the box it stated perch. My husband is an avid fisherman and knows what perch looks like. We had drove 40 miles because we were told it was perch. 

Joe T.'s profile image
Joe T. 
rating
5 years ago

worst service I have ever received. 40 minute wait for cold inedible food. Wasn't offered refills until I asked to speak to a manager. We will not be returning anytime soon. I would recommend going anywhere else. 

Patrick K.'s profile image
Patrick K. 
rating
6 years ago

worst food ever, even the help didnt care. been going downhill for a few years, finally hit bottom...will stop my friends from eating there 

Allie W.'s profile image
Allie W. 
rating
6 years ago

I hate to be "one of those people", but yeah, the service here is pretty much terrible. It seems most of the waitresses in there are on something during their shift and can't properly focus. My boyfriend and I started to come here last summer of 2018, and the service was decent up until the past 2-3 visits, each time we go in it gets worse. Last night we went for dinner, and it wasn't busy. At all. Took a server forever to get to our table, which I could handle. That was whatever. We ordered our food, got our appetizer, and... read more

Alan H.'s profile image
Alan H. 
rating
6 years ago

Sat for almost 20 min in a restaurant with may be two other tables, no waitress/waiter no water nothing since I was seated But the manager and serving staff was in a humorous convo maybe 4 yards from me instead of waiting on the customer that had not been served or waited on. Only when I got up and put on my jacket did they look up The one said something is the host who sat me I said I did not want apology but maybe the manager ... he said he was the manager, ...problem identified poor managment No one should ever come he... read more

Joey S.'s profile image
Joey S. 
rating
8 years ago

Hands down the absolute worst dining experience I've ever had. Waitress came by to take our order after about 10 minutes of waiting. My friends ordered the breakfast buffet and half the stuff up there was gross either reheated and dry or cold. My girlfriend ordered a waffle and it was cold and soggy when it finally got to the table after about 30 minutes. The waitress came and dropped off my lumberjack hash browns and said she'd be right back with my eggs and toast. Meanwhile we all had empty glasses, well after we all finis... read more

Rick P.'s profile image
Rick P. 
rating
8 years ago

Went there with my nephew from England. What an embarrassment. Coffee was warm at best, and had to ask twice for cream. Good took forever and was warm. With 5 waitresses on duty, we had to look at 6 tables with dirty dishes for over 30 minutes. I would fire the entire staff starting with the manager, if there is one. My advice is stay away. 

Stephanie H.'s profile image
Stephanie H. 
rating
8 years ago

Food ok but way over priced. Waitresses pay no attention to you, and the managers could care less. Especially the older one. I believe her name is Kathy She's not a bit friendly and doesn't know how to talk to her employees.. maybe time to retire. Also had my kids with me 11 and 14 daughters and 13 year old son. Apparently these"waitresses" thought it was ok to talk about a 3 some they had with a friend. RIGHT IN FRONT OF MY KIDS!!!! Way to stay classy big boy!! Im done spending my money here!! 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.6 star rating with 1,698 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 9:00 p.m.