Big City Wings- EaDo

Let's go exploring E. 

on Yelp

8 months ago

Service here is horrible take forever to even place a order and the manger is just walking around clueless and he brought our food to a different booth no clue what they are doing been here 3 times and everytime service is bad. 

Monse L. 

on Yelp

a year ago

Their wings used to be good and so was the service. Now they suck. The wings barely have any chicken on them and they are overpriced. Our waiter looked like she did not care about serving our table. Pluckers gets way more packed than Big City so they have no excuse to not be serving our table with good service. Don't come here and go to Pluckers instead. 

Earl C. 

on Yelp

a year ago

Ordered wings on 2 for 1 Tuesdays, wings were severely overcooked, under sauced and flavorless. Worst wings I've ever had in my life. Wings were so horrible I'll never go back! 

Gloria H. 

on Yelp

a year ago

Service was horrible. We were a party of 13 and were given the bartender as our waiter. He was too busy preparing liquor bottles and taking care of customers at bar. An hour later we flagged someone down to check on our food order. Most of our food was cold. Once again flag someone down for our check. 2 hours later, waiter was running tab with manager by his side. We instructed them to remove gratuity and waiter got mad and stormed off. Manager had to complete tab. We will never return to this location. 

Gail S. 

on Yelp

a year ago

2/4/24 worst experience twice. Sat for 10 minutes before anyone came to table ( enjoyed watched guy behind bar having a long conversation with a couple Finally ordered water, a beer and a Cabernet "red" wine. Waited 20 MINUTES before delivered, bar tender still enjoying his conversation with the couple. Received glass of wine 15 minutes later even while it was poured waiting for someone to bring to table. Food was ordered when and never received in 40 minutes. Declined food, paid for drinks, manager came and apologized w... read more

Omar H. 

on Yelp

a year ago

If you think about coming here don't. Manager is lazy and just stand there on her phone setting a bad example for others. Wings were very bad and smelled bad as if they had been sitting there. Waitress was cool and she still got a good tip from me. 

Lizbeth O. 

on Yelp

2 years ago

Order was placed at 11:04 for pickup at noon. It was not ready until 12:20 pm. Everything was super salty almost inedible. The grown up cheese sandwich was left out of the order. I went back for it, no one apologized. I asked to speak to the manager and the server said he's in the restroom and walked away. We tried it out for a company meeting. Spent $200 and were all disappointed on many levels. Customer service leaves a lot to be desired for and the food is not worth the price. 

Alexa A. 

on Yelp

2 years ago

horrible service me and my family were completely ignored while we sat there waiting it was completely unacceptable as many servers passed us it took over 20 mins to get our drinks completely disappointed with this location. 

Jasmyn R. 

on Yelp

2 years ago

Used to be a huge fan of this place, but recently it's been unacceptable in all aspects of restaurant service. Please see attached photos of uncooked chicken wings and uncooked fried pickles. In addition to this we had to ask multiple different times for the server to rectify the issue. And the manager didn't step foot out of her office to talk to us about the problems. Overall, once frequent and loyal customers, we will no longer be customers. They did comp the wings only and not the pickles. It's bad to be bad at making wi... read more