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Big City Wings- EaDo

3.8
  • Chicken Wings
  • Houston, TX

About this business

RestaurantsChicken Wings

Location details

2240 Navigation Blvd, Houston, TX, 77003, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
3.8699 reviews
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Jessica Z.'s profile image
Jessica Z. 
rating
2 months ago

We came in when the restaurant only had two tables occupied, yet it still took about 5 minutes to be seated. After that, we waited another 10 minutes and no one came to our table. We weren't greeted or told who our server was. Meanwhile another party came in, was seated, and had their order taken while we were completely ignored. Disappointing, especially since we live down the street and were hoping to find a good local place to support. We ended up leaving without being served or greeted. Very disappointed. 

Business response:

We’re very sorry for your experience—this is not the level of service we strive for. We understand your frustration and appreciate you giving us a try. We hope to provide you with a much better experience next time. -Big City Wings 

Jalisa F.'s profile image
Jalisa F. 
rating
4 months ago

This was a first time visit to this place. We waited at the To Go area for a cashier for about 7-10 minutes and right when we decided to just go to the bar that's when the cashier came. After we placed our to go order we went to the bar. My boyfriend ordered a sidecar and you could see the bartender speaking to I'm assuming this guy was the manager to ask him how to make the drink. She then comes back to us and tells us they don't have the ingredients to make a sidecar... we're clearly looking at Hennessy that's right next t... read more

Business response:

Hi Jalisa, We sincerely apologize for your experience during your first visit. This is not the level of service we aim to provide, and we truly appreciate you taking the time to share these details. We’re sorry for the delays, confusion with drinks, issues with your order, and the way the ranch fee was handled. Your feedback will be shared with our team to ensure we improve both our service and communication moving forward. We hope you might give us another chance in the future to provide the experience you deserve. -Big C... read more

Tiyahni H.'s profile image
Tiyahni H. 
rating
6 months ago

Hands down the DRIEST wings I have ever had. Ordered to go and didn't check prior to leaving 

Business response:

Hi Tiyahni, We’re very sorry to hear your wings were so dry. This is not the experience we want for our guests, and we’ll be addressing your feedback with our kitchen team to ensure better quality in the future. -Big City Wings 

Eve B.'s profile image
Eve B. 
rating
8 months ago

Chicken tenders are raw!!! Seriously? Salad stale, You mean the kitchen staff cannot check temperature of food with a thermometer? We're not the only customers who have had issues with delivery of uncooked chicken. Our waiter ANDRE, the guy who could care less about his customers, we had to wait 15 minutes to even be acknowledged by him, this is the last time, ANDRE has been our waiter 4 times now, I have given grace to his disrespectful and dismissive demeanor for months now, thinking maybe he's having a bad day etc.... W... read more

Phildrena G.'s profile image
Phildrena G. 
rating
9 months ago

This is probably the worst restaurant I've been to in a long time. My old fashioned was super weak and sweet. I asked the waitress to take it back and she did but the manager was at the bar frowning his face up and staring at me like he had a problem with me not liking the drink. He then added a small shot of Jameson and sent it back. The manager Jeremy then starred at me from the bar area. Proceeded to walk out the door staring at me and then back in doing the same thing. There were several issues while we were the... read more

Jojo D.'s profile image
Jojo D. 
rating
11 months ago

Poor service. We received our menus and drinks from someone who wasn't even our server. The staff had us waiting for 20 minutes until someone decided we were worth their time and took our orders. I'm not sure if the staff consisted only of turtles but it sure felt that way. I understand there was a big party however it does not excuse the fact that the staff straight out ignored us to the point where we considered leaving. Catching the staffs attention is like trying to be seen in a crowd of a million people. Do better. 

Let's go exploring E.'s profile image
Let's go exploring E. 
rating
a year ago

Service here is horrible take forever to even place a order and the manger is just walking around clueless and he brought our food to a different booth no clue what they are doing been here 3 times and everytime service is bad. 

Monse L.'s profile image
Monse L. 
rating
a year ago

Their wings used to be good and so was the service. Now they suck. The wings barely have any chicken on them and they are overpriced. Our waiter looked like she did not care about serving our table. Pluckers gets way more packed than Big City so they have no excuse to not be serving our table with good service. Don't come here and go to Pluckers instead. 

Earl C.'s profile image
Earl C. 
rating
a year ago

Ordered wings on 2 for 1 Tuesdays, wings were severely overcooked, under sauced and flavorless. Worst wings I've ever had in my life. Wings were so horrible I'll never go back! 

Frequently asked questions about Big City Wings- EaDo

How is Big City Wings- EaDo rated?

Big City Wings- EaDo has a 3.8 star rating with 699 reviews. 

When is Big City Wings- EaDo open?

Big City Wings- EaDo is closed now. It will open at 11:00 a.m.