Black Bear Diner Amarillo

Cynthia M. 

on Yelp

3 years ago

Wow, I cannot say enough about this place. By far the best diner I have ever eaten at. Everything from our waitress Britney to the quality of the food and portion sizes. Was absolutely incredible! This is going to be our go to place and I have to drive past several diners just to get here. I would highly recommend and I would give you 10 stars if I could. Thank you for a wonderful experience. 

Jennifer R. 

on Yelp

3 years ago

Service here is amazing Aly & Mia were amazingly attentive and kind, some of the friendliest service we've ever received. I wish I had gotten the host's name as well because he was just as great, the second he seated us he figured it was our first time there and took the time to explain the menu to us, and was very pleasant as well. Mia constantly made sure all of her tables were doing good even with her multitasking she still kept everyone taken care of with a smile, and is very patient even if you have no idea what you're ... read more

Lea S. 

on Yelp

a month ago

Shittiest gas station on earth. I've never seen such an ignorant rude employee as the one working on 2/10/26 at 11 pm. She could not care less about answering questions. When I asked her about an FM transmitter I was looking for, she just screamed at me that she didn't know what they had. Then she acted like it was super inconvenient for her to do her job and ring up the things I only purchased out of necessity. I will never darken the door of a TA travel stop again! 

Justin W. 

on Yelp

2 months ago

I've eaten here four times and every time the service is terrible and it takes a very long time for anything. Last time, over 30 mins for a to go order, most restaurants 10-15. This time, it took an hour and a half for lunchtime, no joke from 1:30 to 3 pm. They have no one to wash anything so they give you to go cups, they never have silverware, I ask for a side of ranch and they never bring it. It took 20 mins just for someone to recognize me for a drink. You can be sitting there for 30 mins and not one waitress will speak ... read more

Marcos M. 

on Yelp

3 months ago

Waited 10-15 minutes so be seated. Was not busy at all, then another customer came up to the counter waiting to pay their tab after I was waiting to be seated before I lost my patience and walked off. Was really craving a nice breakfast this morning as I'm a trucker so it's hard to come by something other than the regular fast food joints. 

Denise B. 

on Yelp

3 months ago

Do NOT slow down, stop, but run away! Seriously I placed an order while traveling because I have been to this franchise in the location where my parents are and really enjoyed the food and service. This location is not your place to stop. Nor place on online order. I ordered early, when I arrived I was told they were out of one of the items as I stood there looking at it in the case. I said it would be fine to substitute. I was ignored, the very nasty tattooed young lady NEVER looked up the order and just said I wa... read more

Diane R. 

on Yelp

4 months ago

The food was absolutely delicious! The ambience was nice. The service needs some work. We got our food but no silverware or napkins. We had to ask for some. 

Kim M. 

on Yelp

4 months ago

The service is terrible. We waited over an hour, no food. People next to us left before us and got there later. Too bad. Very cold also. That was our 3rd time there. We have left 2 of them. Never again. 

Mark J. 

on Yelp

5 months ago

Very poor coordination very poor management.. Servers are friendly but rather aimless. Significant lack of training