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Black Bear Diner Boise - State St

4.0

About this business

Location details

7530 W State St, Boise, ID, 83714, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.02,562 reviews
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David A.'s profile image
David A. 
rating
5 years ago

Wearing masks - I assume due to company policy, but they take them off to talk to each other (staff) and to customers. Also dropped the To-go bag on the floor, then just picked it up and put the food in it. 

Barb D.'s profile image
Barb D. 
rating
5 years ago

Very disgusting to learn that we may have been exposed to HepA during our meal here. Jan 31, 2020. We were never informed by the restaurant. If we learned within 2 week window, we could have went and got vaccine. NOPE we learned from the News in Boise. 3 weeks later! Very upsetting we get to sit and worry while we count down the incubation period. Can't help but wonder why a food service employee isn't vaccinated for this anyway? Or wearing gloves. Very bad. Terrible service that day too. Paid alot and not even ... read more

Barb D.'s profile image
Barb D. 
rating
5 years ago

Very disgusting to learn that we may have been exposed to HepA during our meal here. Jan 31, 2020. We were never informed by the restaurant. If we learned within 2 week window, we could have went and got vaccine. NOPE we learned from the News in Boise. 3 weeks later! Very upsetting we get to sit and worry while we count down the incubation period. Can't help but wonder why a food service employee isn't vaccinated for this anyway? Or wearing gloves. Very bad. Terrible service that day too. Paid alot and not even ... read more

Matthew S.'s profile image
Matthew S. 
rating
5 years ago

Just found out exciting news that one of their employees has hepatitis A and was still working for 3 weeks. Informed by the channel 2 news. Tried calling the restaurant to ask the manager for some more details... only they were unable to come to the phone. Just FYI 

Matthew S.'s profile image
Matthew S. 
rating
5 years ago

Just found out exciting news that one of their employees has hepatitis A and was still working for 3 weeks. Informed by the channel 2 news. Tried calling the restaurant to ask the manager for some more details... only they were unable to come to the phone. Just FYI 

Rachel H.'s profile image
Rachel H. 
rating
6 years ago

I'm from out of state visiting my family and my family and I waited 70 minutes for our food.. yes 70.. and finally just left without eating. We were never offered our food for free or an apology or anything! Will never go back. 

Rachel H.'s profile image
Rachel H. 
rating
6 years ago

I'm from out of state visiting my family and my family and I waited 70 minutes for our food.. yes 70.. and finally just left without eating. We were never offered our food for free or an apology or anything! Will never go back. 

Betty M.'s profile image
Betty M. 
rating
6 years ago

Should I rate this if I didn't actually get served? It was busy with a wait line, so we sat at the counter. We were able to order within several minutes, then the wait started. We were able to watch where the itdes were on the board, it took several minutes just fir our order to appear on the board, already on "yellow" status. Most of the screen was red with average orders running 26 minutes, then 27, and finally up to 30. (It turns red at 15 minutes, meaning it's taking too long) At times our order was pushed back, due to D... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Betty. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com 

Betty M.'s profile image
Betty M. 
rating
6 years ago

Should I rate this if I didn't actually get served? It was busy with a wait line, so we sat at the counter. We were able to order within several minutes, then the wait started. We were able to watch where the itdes were on the board, it took several minutes just fir our order to appear on the board, already on "yellow" status. Most of the screen was red with average orders running 26 minutes, then 27, and finally up to 30. (It turns red at 15 minutes, meaning it's taking too long) At times our order was pushed back, due to D... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Betty. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com 

Frequently asked questions about Black Bear Diner Boise - State St

How is Black Bear Diner Boise - State St rated?

Black Bear Diner Boise - State St has a 4 star rating with 2,562 reviews. 

When is Black Bear Diner Boise - State St open?

Black Bear Diner Boise - State St is closed now. It will open at 6:00 a.m.