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Black Bear Diner Boise - State St
- Restaurants
- Boise, ID
About this business
Location details
7530 W State St, Boise, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Under Staffed, 2 servers for the whole restaurant. Long wait to get seated, long wait to take order, then a couple that came in 10-15 after us got their meal while we were still waiting. Staff was testy when we mentioned that. Won't be back. To many good places to eat.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Under Staffed, 2 servers for the whole restaurant. Long wait to get seated, long wait to take order, then a couple that came in 10-15 after us got their meal while we were still waiting. Staff was testy when we mentioned that. Won't be back. To many good places to eat.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Ordered takeout and went to pickup my order. There were no customers in restaurant and one other takeout order. Worse meal I have had since coming to Boise. Ice cold dinners (I picked up at appointed time) and taste was just terrible. We dumped both in disposal, won't be back. Gravy actually tasted like the stuff in a jar.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lulu. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Ordered takeout and went to pickup my order. There were no customers in restaurant and one other takeout order. Worse meal I have had since coming to Boise. Ice cold dinners (I picked up at appointed time) and taste was just terrible. We dumped both in disposal, won't be back. Gravy actually tasted like the stuff in a jar.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lulu. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
I would like to share my dining experience with you. I ordered my meal online for a 6:08 pick-up. When I arrived I was given a bag of food, when I got to my car I noticed it was someone else's food. I returned to the diner where it was instantly given to the Ubereats driver (let's hope those people like their food with random germs, but don't worry we have all be vaccinated). I was then notified by Mary that my diner meatloaf meal would be short of 1.5 slices of meatloaf. I asked how that could be rectified to which she stat... read more
Business response:
Sarah D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
I would like to share my dining experience with you. I ordered my meal online for a 6:08 pick-up. When I arrived I was given a bag of food, when I got to my car I noticed it was someone else's food. I returned to the diner where it was instantly given to the Ubereats driver (let's hope those people like their food with random germs, but don't worry we have all be vaccinated). I was then notified by Mary that my diner meatloaf meal would be short of 1.5 slices of meatloaf. I asked how that could be rectified to which she stat... read more
Business response:
Sarah D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Terrible experience! We were treated terrible from the moment we walked in! I paid for my meal through the online option on the receipt and was told I did not pay, I showed them my receipt, and where it had come out of my bank already and they told me they didn't care and that I had to pay again and this time it was way more money. I asked if we could try to figure out what was going on since I had already paid and they said no they didn't care about my receipt I needed to pay again. So I did, this whole time they were being... read more
Terrible experience! We were treated terrible from the moment we walked in! I paid for my meal through the online option on the receipt and was told I did not pay, I showed them my receipt, and where it had come out of my bank already and they told me they didn't care and that I had to pay again and this time it was way more money. I asked if we could try to figure out what was going on since I had already paid and they said no they didn't care about my receipt I needed to pay again. So I did, this whole time they were being... read more
My wife and I occasionally go to breakfast or lunch at Blackbear. I have had 2 bad experiences at both the Enterprise rd location and most recently the State Street location. Last year at the Enterprise st location we ordered breakfast and after about 30 minutes I asked the waitress if our food was coming soon. She replied that we just ordered 10 minutes ago. We walked out and have not been back. Last Sunday we visited the State street location for brunch. When we arrived we were the only customers in the waiting area. We wa... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Todd. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Boise - State St
How is Black Bear Diner Boise - State St rated?
Black Bear Diner Boise - State St has a 4 star rating with 2,669 reviews.
When is Black Bear Diner Boise - State St open?
Black Bear Diner Boise - State St is open now. It will close at 9:00 p.m.