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Black Bear Diner Boise - State St
- Restaurants
- Boise, ID
About this business
Location details
7530 W State St, Boise, ID, 83714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Alway out of everything. Limited menu selections each time. Always disappointed. Then, even better when they are missing items they will charge you for the full order
Alway out of everything. Limited menu selections each time. Always disappointed. Then, even better when they are missing items they will charge you for the full order
It was an empty diner but I felt like there were a million other people because I got very little service. Food was satisfactory but nothing great.
It was an empty diner but I felt like there were a million other people because I got very little service. Food was satisfactory but nothing great.
Under Staffed, 2 servers for the whole restaurant. Long wait to get seated, long wait to take order, then a couple that came in 10-15 after us got their meal while we were still waiting. Staff was testy when we mentioned that. Won't be back. To many good places to eat.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Under Staffed, 2 servers for the whole restaurant. Long wait to get seated, long wait to take order, then a couple that came in 10-15 after us got their meal while we were still waiting. Staff was testy when we mentioned that. Won't be back. To many good places to eat.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Ordered takeout and went to pickup my order. There were no customers in restaurant and one other takeout order. Worse meal I have had since coming to Boise. Ice cold dinners (I picked up at appointed time) and taste was just terrible. We dumped both in disposal, won't be back. Gravy actually tasted like the stuff in a jar.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lulu. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Ordered takeout and went to pickup my order. There were no customers in restaurant and one other takeout order. Worse meal I have had since coming to Boise. Ice cold dinners (I picked up at appointed time) and taste was just terrible. We dumped both in disposal, won't be back. Gravy actually tasted like the stuff in a jar.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lulu. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
I would like to share my dining experience with you. I ordered my meal online for a 6:08 pick-up. When I arrived I was given a bag of food, when I got to my car I noticed it was someone else's food. I returned to the diner where it was instantly given to the Ubereats driver (let's hope those people like their food with random germs, but don't worry we have all be vaccinated). I was then notified by Mary that my diner meatloaf meal would be short of 1.5 slices of meatloaf. I asked how that could be rectified to which she stat... read more
Business response:
Sarah D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Boise - State St
How is Black Bear Diner Boise - State St rated?
Black Bear Diner Boise - State St has a 4 star rating with 2,562 reviews.
When is Black Bear Diner Boise - State St open?
Black Bear Diner Boise - State St is closed now. It will open at 6:00 a.m.